CertaPro Painters is a franchised company that provides residential and commercial interior and exterior painting services.
How to reach a person at CertaPro Painters
CertaPro Painters Responsiveness rating
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What you need to know about CertaPro Painters
The company responds to most customer complaints in a satisfactory manner.
- CertaPro Painters’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with CertaPro Painters with our insider guide or through its executive contacts.
- CertaPro Painters’ customer service policies are standard. Here are our frequently asked questions about CertaPro Painters.
CertaPro Painters customer service response times
CertaPro Painters’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Friday from 8 a.m. to 11 p.m., and on weekends from 9 a.m. to 8 p.m. (all times Eastern). Call customer service at (800) 462-3782. |
| Email support | CertaPro Painters’ customer service email response times may vary depending on inquiry volume, but the company typically responds within 1 to 2 business days. (Monday through Friday from 8 a.m. to 11 p.m., and weekends from 9 a.m. to 8 p.m.; all times Eastern). Email CertaPro Painters at CustomersForLife@certapro.com. |
| Live chat | CertaPro Painters’ live chat is available during business hours (Monday through Friday from 8 a.m. to 11 p.m., and weekends from 9 a.m. to 8 p.m.; all times Eastern) to assist with general inquiries, service information, and scheduling support. |
| Social media | CertaPro Painters is active on social media platforms such as Facebook, Instagram, X, and LinkedIn. Here’s how to reach CertaPro Painters via social media. |
| Help center/FAQ | CertaPro Painters’ help center/FAQ provides quick answers to common questions regarding services, scheduling, and customer support. |
How to resolve a problem with CertaPro Painters
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.CertaPro Painters mailing address
2621 Van Buren Avenue
Suite 550A
Audubon, PA 19403
CertaPro Painters executive customer service contacts
Primary Contact
Nicholas Capozzi
Director of Operations
2621 Van Buren Avenue
Suite 550A
Audubon, PA 19403
ncapozzi@certapro.com
Secondary Contact
Jenny Gilason
Business Co-Owner and Chief Operating Officer
2621 Van Buren Avenue
Suite 550A
Audubon, PA 19403
jgilason@certapro.com
Chief Executive
Michael Stone
2621 Van Buren Avenue
Suite 550A
Audubon, PA 19403
mstone@certapro.com
How can I contact CertaPro Painters customer service?
Call (800) 462-3782 or email CustomersForLife@certapro.com.
What types of services does CertaPro Painters offer?
CertaPro Painters offers a range of painting services, including interior and exterior residential and commercial painting, as well as specialty services such as cabinet painting, power washing and drywall repair.
Does CertaPro Painters provide a warranty for services?
Yes, CertaPro Painters provides a warranty for all services. The length of the warranty may vary depending on the type of service and location.
How to get professional help with your CertaPro Painters problem
If you need help with CertaPro Painters, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.