CertaPro Painters

CertaPro Painters is a franchised company that provides residential and commercial interior and exterior painting services.

Telephone

Customer service : (800) 462-3782

CustomersForLife@certapro.com

Mailing address

2621 Van Buren Avenue, Suite 550A
Audubon, PA 19403

Website

certapro.com

What you need to know about CertaPro Painters

The company responds to most customer complaints in a satisfactory manner.

CertaPro Painters' customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with CertaPro Painters with our insider guide or through its executive contacts.
CertaPro Painters' customer service policies are standard. Here are our frequently asked questions about CertaPro Painters.

How to resolve a problem with CertaPro Painters

Try self-service first

Use our proven resolution methods, or CertaPro Painters’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does CertaPro Painters respond?

Phone support

Representatives are available Monday through Friday from 8 a.m. to 11 p.m., and on weekends from 9 a.m. to 8 p.m. (all times Eastern).

Call customer service at (800) 462-3782.

Email support

CertaPro Painters' customer service email response times may vary depending on inquiry volume, but the company typically responds within 1 to 2 business days. (Monday through Friday from 8 a.m. to 11 p.m., and weekends from 9 a.m. to 8 p.m.; all times Eastern).

Email CertaPro Painters at CustomersForLife@certapro.com.

Live chat

CertaPro Painters' live chat is available during business hours (Monday through Friday from 8 a.m. to 11 p.m., and weekends from 9 a.m. to 8 p.m.; all times Eastern) to assist with general inquiries, service information, and scheduling support.

Social media

CertaPro Painters is active on social media platforms such as Facebook, Instagram, X, and LinkedIn.

Here's how to reach CertaPro Painters via social media.

Help center/FAQ

CertaPro Painters' help center/FAQ provides quick answers to common questions regarding services, scheduling, and customer support.

Verified contacts

CertaPro Painters customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Nicholas Capozzi

Director of Operations

ncapozzi@certapro.com

Secondary

Jenny Gilason

Business Co-Owner and Chief Operating Officer

jgilason@certapro.com

Chief Executive

Michael Stone

Chief Executive

mstone@certapro.com

CertaPro Painters self-service links

Visit the website, log into your account, and fill out the estimate request form to schedule a consultation with a local CertaPro Painters franchise.

CertaPro Painters customer service policies

CertaPro Painters' privacy policy describes how the company collects, uses, and protects personal information. It outlines how data are used for processing orders and for marketing purposes.

CertaPro Painters loyalty program

CertaPro Painters does not have a loyalty program.

Frequently asked questions about CertaPro Painters

Call (800) 462-3782 or email CustomersForLife@certapro.com.

CertaPro Painters offers a range of painting services, including interior and exterior residential and commercial painting, as well as specialty services such as cabinet painting, power washing and drywall repair.

Yes, CertaPro Painters provides a warranty for all services. The length of the warranty may vary depending on the type of service and location.

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