Canis Athlete offers clothing, backpacks, accessories, and tools designed for hunters.
Canis Athlete Responsiveness rating
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What you need to know about Canis Athlete
The company responds to most customer complaints in a satisfactory manner.
- Canis Athlete’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Canis Athlete with our insider guide or through its executive contacts.
- Canis Athlete’s customer service policies are standard. Here are our frequently asked questions about Canis Athlete.
Canis Athlete customer service response times
Canis Athlete’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Canis Athlete’s customer service phone response times may vary depending on the volume of inquiries. Typically, the company is available Monday through Friday from 8 a.m. to 5 p.m. Central time. Call customer service at (479) 287-4990. |
| Email support | Canis Athlete’s customer service email response times may vary, but the company typically responds within 1 to 2 business days. (8 a.m. to 5 p.m. Central time). Email Canis Athlete at info@canisathlete.com. |
| Live chat | Canis Athlete offers live chat support on its website during business hours, typically Monday through Friday from 8 a.m. to 5 p.m. Central time. The response time for live chat is usually quicker than email, as a user can get immediate assistance from the support team, depending on availability. |
| Social media | Canis Athlete is active on several social media platforms, including Instagram, Facebook, and X. The company often responds to inquiries and messages via direct messages on these platforms, though response times may vary depending on the volume of messages they receive. Here’s how to reach Canis Athlete via social media. |
| Help center/FAQ | Canis Athlete’s help center and FAQ section on the website provide answers to common questions about products, shipping, and returns. |
How to resolve a problem with Canis Athlete
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Canis Athlete mailing address
3874 North Vantage Drive
Fayetteville, AR 72703
Canis Athlete loyalty program
Canis Athlete does not have a loyalty program.
Canis Athlete social media channels
Canis Athlete executive customer service contacts
Primary Contact
Seth Kaffka
Director Of Ecommerce
3874 North Vantage Drive
Fayetteville, AR 72703
sethkaffka@canisathlete.com
Secondary Contact
Ryan Slagle
Director of Operations
3874 North Vantage Drive
Fayetteville, AR 72703
ryanslagle@canisathlete.com
Chief Executive
Ryan Efurd
3874 North Vantage Drive
Fayetteville, AR 72703
ryanefurd@canisathlete.com
Canis Athlete customer service policies
What is Canis Athlete's privacy policy?
Canis Athlete’s privacy policy explains how the company collects, uses, and protects personal information.
What are Canis Athlete's terms of use?
Canis Athlete’s terms of use outline the rules and guidelines for using its website and services.
What is Canis Athlete's accessibility statement?
Canis Athlete’s accessibility statement describes the measures the company takes to ensure that the website is accessible to all users, including those with disabilities.
Canis Athlete self-service links
How do I create an account with Canis Athlete?
Visit the website and click on the “Account” icon at the top right. Click “Sign Up” and enter your details to create your account.
How can I track my order from Canis Athlete?
Visit the website, log into your account, go to “Order History,” and click on the specific order you want to track.
What information can I access through my Canis Athlete account?
Order history, personal details, shipping addresses, and payment methods can all be accessed and managed through the account.
How can I contact Canis Athlete customer service?
Call (479) 287-4990 or email info@canisathlete.com.
Does Canis Athlete have an online chat service?
Yes, Canis Athlete has an online chat service.
Where can I buy Canis hunting gear?
Canis hunting gear is available through select retailers and online stores.
How to get professional help with your Canis Athlete problem
If you need help with Canis Athlete, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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