Busch Gardens Tampa Bay

Busch Gardens Tampa Bay is a theme park that features roller coasters, live shows, and safaris.

Telephone
Customer service : (813) 884-4386
Email
Mailing address
10165 North McKinley Drive
Tampa, FL 33612
Website
buschgardens.com

What you need to know about Busch Gardens Tampa Bay

Customer service response times at Busch Gardens Tampa Bay can vary depending on the volume of inquiries.

How to resolve a problem with Busch Gardens Tampa Bay

Try self-service first

Use our proven resolution methods, or Busch Gardens Tampa Bay’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Busch Gardens Tampa Bay respond?

Phone support
Busch Gardens Tampa Bay’s customer service typically responds within a few hours to a few business days, depending on the volume of inquiries. The company offers phone support for general inquiries, ticketing issues, or concerns about the park. Call customer service at (813) 884-4386.
Email support
Busch Gardens Tampa Bay’s customer service email support generally responds within a few business days. Response times can vary depending on the volume of requests. Email Busch Gardens Tampa Bay at BGA.guestinformation@seaworld.com.
Live chat
Busch Gardens Tampa Bay does not currently offer a live chat option on its website.
Social media
Busch Gardens Tampa Bay’s customer service via social media, such as X or Facebook, typically responds within a few hours to a day, depending on the inquiry's nature and the volume of messages. Social media can be a good option for quick questions or concerns, as the company replies promptly, but for more detailed or complex issues, email or phone support may be more effective. Here's how to reach Busch Gardens Tampa Bay via social media.
Help center/FAQ
The Busch Gardens Tampa Bay help center and FAQ section provides self-service support, addressing common questions about tickets, park hours, policies, and more. Since it's a self-help resource, there is no response time involved as the information is available instantly.
Verified contacts

Busch Gardens Tampa Bay customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Kyle Miller
Chief Parks Operating Officer
Secondary
Chris Finazzo
Chief Commercial Officer
Chief Executive
Marc Swanson
Chief Executive

Busch Gardens Tampa Bay customer service policies

Busch Gardens Tampa Bay privacy policy details how it collects, uses, and protects personal information from guests for ticket purchases, memberships, and services. The park complies with privacy laws to safeguard this data.

Busch Gardens Tampa Bay loyalty program

Busch Gardens Tampa Bay offers a loyalty program called Pass Member benefits. This program provides perks such as discounts, special events, and exclusive access for annual pass holders.

Frequently asked questions about Busch Gardens Tampa Bay

SeaWorld Parks & Entertainment is the parent company of Busch Gardens Tampa Bay and Williamsburg, SeaWorld Orlando, SeaWorld San Diego, SeaWorld San Antonio, Aquatica, and Sesame Place, among other attractions.
Call (813) 884-4386 or email BGA.guestinformation@seaworld.com.
Yes, you can upgrade your single-day ticket to an annual pass on the day of your visit by paying the difference in price.

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