Budget is a rental car company. It is owned by Avis.
Budget Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Budget
We have not received any recent complaints about Budget.
How to resolve a problem with Budget
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Budget mailing address
379 Interpace Parkway
Parsippany, NJ 07054
Budget executive customer service contacts
Primary Contact
Izzy Martins
EVP, Americas
379 Interpace Parkway
Parsippany, NJ 07054
izzy.martins@avisbudget.com
Secondary Contact
Keith Rankin
President, International
379 Interpace Parkway
Parsippany, NJ 07054
keith.rankin@avisbudget.com
Chief Executive
Joe Ferraro
379 Interpace Parkway
Parsippany, NJ 07054
joe.ferraro@avisbudget.com
How can I contact Budget customer service?
Call (800) 214-6094 or email customercare@budget.com.
When can I contact Budget customer service?
Monday to Friday 7:30 a.m. to 7:30 p.m., Saturday to Sunday 8 a.m. to 6:30 p.m. (all times Central).
Can I change or cancel my reservation with Budget?
Yes, reservations can usually be modified or canceled online or by contacting customer service at (800) 214-6094 or email customercare@budget.com, but fees may apply depending on the rental terms.
How to get professional help with your Budget problem
If you need help with Budget, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
