Brown & Brown

Brown & Brown provides risk management solutions, insurance products and employee benefits services to individuals and businesses.

Mailing address
300 North Beach Street
Daytona Beach, FL 32114
Website
bbrown.com/us

What you need to know about Brown & Brown

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Brown & Brown

Try self-service first

Use our proven resolution methods, or Brown & Brown’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Brown & Brown respond?

Phone support
Brown & Brown does not provide a direct customer service phone number on its website. However, the company encourages customers to use its online help center for support inquiries.
Email support
Brown & Brown does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Brown & Brown does not offer a live chat feature on its website.
Social media
Brown & Brown is active on social media platforms such as LinkedIn, Facebook, X and YouTube.
Help center/FAQ
Brown & Brown does not have a help center/FAQ section on its website.
Verified contacts

Brown & Brown customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Amber Gibson
Director of Operations
Secondary
Steve Hearn
Chief Operating Officer
Chief Executive
J Powell Brown
Chief Executive

Brown & Brown customer service policies

Brown & Brown's privacy policy describes how the organization collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes. .

Brown & Brown loyalty program

Brown & Brown does not have a loyalty program.

Frequently asked questions about Brown & Brown

Brown & Brown was founded in 1939 in Daytona Beach, Fla.
Brown & Brown supports clients in various industries, including health care, construction, education, retail and transportation.
The firm brokers property & casualty, health, life, liability, cyber risk, workers’ compensation and employee benefits coverage.

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