Brooks Brothers

Brooks Brothers is an American clothing retailer that sells formal and classic apparel, including menswear, womenswear, and accessories.

Telephone
Main : (800) 274-1815
Mailing address
100 Phoenix Avenue
Enfield, CT 06082
Website
brooksbrothers.com

What you need to know about Brooks Brothers

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Brooks Brothers

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Brooks Brothers customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Cassidy Joy Hamilton
Brand Marketing, Strategy and Execution Leader
Secondary
Katherine Yoo
Sr. Director, E-commerce
Chief Executive
Ken Ohashi
Chief Executive

Frequently asked questions about Brooks Brothers

Yes, you can find Brooks Brothers' online contact form here.
You can call Brooks Brothers customer service at (800) 274-1815.
Brooks Brothers customer service is available seven days a week, from 8 a.m. to 9 p.m. Eastern time.

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