Brex is a financial technology company that provides corporate credit cards and expense management solutions designed to streamline financial operations for businesses.
Brex Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Brex
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Brex
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Brex mailing address
555 California Street
Suite 1000
San Francisco, CA 94104
Brex executive customer service contacts
Primary Contact
Yasmine Morsy
Chief Product Officer
555 California Street
Suite 1000
San Francisco, CA 94104
Yasmine.Morsy@brex.com
Secondary Contact
Pedro Franceschi
Co-Founder
555 California Street
Suite 1000
San Francisco, CA 94104
Pedro.Franceschi@brex.com
Chief Executive
Henrique Dubugras
555 California Street
Suite 1000
San Francisco, CA 94104
Henrique.Dubugras@brex.com
How can I contact Brex customer services?
Call (833) 228-2044 or email support@brex.com.
Can I get help with Brex card transactions?
Contact customer service at (833) 228-2044 or email support@brex.com.
What should I do if I have a billing issue or dispute?
Contact customer service at (833) 228-2044 or email support@brex.com.
How do I cancel my Brex account?
Contact customer service at (833) 228-2044 or email support@brex.com.
How to get professional help with your Brex problem
If you need help with Brex, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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