BrandsMart USA

BrandsMart USA sells electronics, appliances, and home goods, primarily in the southeastern United States.

Telephone
Main : (800) 432-8579
Email
Mailing address
3200 SW 42nd Street
Fort Lauderdale, FL 33312-6813
Website
brandsmartusa.com

What you need to know about BrandsMart USA

Customer service experiences with BrandsMart USA can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with BrandsMart USA

Try self-service first

Use our proven resolution methods, or BrandsMart USA’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does BrandsMart USA respond?

Phone support
Response is typically available immediately.

Availability: Phone support is available Monday through Saturday from 7:50 a.m. to 9:30 p.m., and Sunday from 9:50 a.m. to 8 p.m. (all times Eastern).
Email supportcustomerservice@brandsmartusa.com
For general inquiries, you can email customerservice@brandsmartusa.com. While response times may vary, expect a reply within 24 to 48 hours.
Online contact form
BrandsMart USA does not have an online contact form.
Live chat support
Accessible via the BrandsMart USA website during business hours, live chat offers real-time assistance. Response times are typically prompt.
Social media
BrandsMart USA maintains an active presence on social media platforms.

Here's how to reach BrandsMart USA via social media.
Verified contacts

BrandsMart USA customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Pauline Ashley
Customer Experience Manager
Secondary
Levin Fina Mendoza
Senior Director
Chief Executive
Michael Perlman
Chief Executive

BrandsMart USA customer service policies

BrandsMart USA's privacy policy outlines the collection and use of personal and non-personal information through direct interactions, website activity, and third-party services. This information is utilized to provide services, personalize user experiences, and for marketing purposes. Data may be shared with affiliates, service providers, and third parties, including for online behavioral advertising, with users having options to manage their preferences. Security measures are in place to protect personal information, and users can contact BrandsMart USA for privacy-related inquiries or to exercise their rights.

BrandsMart USA loyalty program

BrandsMart USA offers a free membership program called Member Benefits, providing customers with exclusive perks such as special financing on select items, access to the lowest prices not publicly displayed due to manufacturer restrictions, early notifications on sales and promotions, and a complete purchase history for both online and in-store purchases.

Frequently asked questions about BrandsMart USA

Call BrandsMart USA customer service at (800) 432-8579 or email customerservice@brandsmartusa.com.
BrandsMart USA customer service is available Monday through Saturday from 7:50 a.m. to 9:30 p.m., and Sunday from 9:50 a.m. to 8 p.m. (all times Eastern).

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