BrandsMart USA sells electronics, appliances, and home goods, primarily in the southeastern United States.
What you need to know about BrandsMart USA
Customer service experiences with BrandsMart USA can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- BrandsMart USA’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with BrandsMart USA with our insider guide or through our executive contacts.
- BrandsMart USA’s customer service policies are standard. Here are our frequently asked questions about BrandsMart USA.
BrandsMart USA customer service response times
BrandsMart USA’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support (800) 432-8579 | Response is typically available immediately. Availability: Phone support is available Monday through Saturday from 7:50 a.m. to 9:30 p.m., and Sunday from 9:50 a.m. to 8 p.m. (all times Eastern). |
Email support customerservice@brandsmartusa.com | For general inquiries, you can email customerservice@brandsmartusa.com. While response times may vary, expect a reply within 24 to 48 hours. |
Online contact form | BrandsMart USA does not have an online contact form. |
Live chat support | Accessible via the BrandsMart USA website during business hours, live chat offers real-time assistance. Response times are typically prompt. |
Social media | BrandsMart USA maintains an active presence on social media platforms. Here’s how to reach BrandsMart USA via social media. |
How to resolve a problem with BrandsMart USA
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
BrandsMart USA mailing address
3200 SW 42nd Street
Fort Lauderdale, FL 33312-6813
BrandsMart USA executive customer service contacts
Primary Contact
Pauline Ashley
Customer Experience Manager
3200 SW 42nd Street
Fort Lauderdale, FL 33312-6813
Pauline.Ashley@brandsmartusa.com
Secondary Contact
Levin Fina Mendoza
Senior Director
3200 SW 42nd Street
Fort Lauderdale, FL 33312-6813
Levin.Mendoza@brandsmartusa.com
Chief Executive
Michael Perlman
3200 SW 42nd Street
Fort Lauderdale, FL 33312-6813
Michael.Perlman@brandsmartusa.com
How can I contact BrandsMart USA customer service?
Call BrandsMart USA customer service at (800) 432-8579 or email customerservice@brandsmartusa.com.
When can I contact BrandsMart USA customer service?
BrandsMart USA customer service is available Monday through Saturday from 7:50 a.m. to 9:30 p.m., and Sunday from 9:50 a.m. to 8 p.m. (all times Eastern).
How to get professional help with your BrandsMart USA problem
If you need help with BrandsMart USA, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.