Bovada does not publicly disclose a physical or mailing address for its operations, as it is an online gambling platform. Its services are accessed exclusively through its website.
Bovada customer service is available 24/7.
To verify your account, you typically need to submit a copy of a government-issued ID, a utility bill or bank statement for address verification, and possibly a copy of the credit card used for deposits. You can upload these documents through your account on the Bovada website.
If you forget your password, you can use the "Forgot Password" link on the login page. You will need to enter your registered email address, and instructions for resetting your password will be sent to you.
Withdrawal times can vary depending on the method used. Typically, Bitcoin withdrawals are processed within 24 hours, while check withdrawals can take 10-15 business days.
Bovada generally does not charge fees for Bitcoin withdrawals. However, fees may apply for check withdrawals or other methods. It’s best to check the specific details on Bovada’s website or contact customer service at (888) 263-0000 for the most accurate information.
If your deposit is not credited, you should first check to ensure that the transaction was completed successfully with your bank or payment provider. If it was, contact Bovada customer service at (888) 263-0000 with the transaction details.
Yes, you can cancel a withdrawal request if it has not yet been processed. You can do this through your account by navigating to the "Pending Withdrawals" section and selecting the option to cancel the request.
Bovada offers options for self-exclusion and setting limits on your account to promote responsible gambling. You can find these options under the "Responsible Gaming" section of your account settings or by contacting customer service at (888) 263-0000 for assistance.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published July 8, 2024. Updated August 9, 2025.