Bovada

Bovada is an online gambling platform offering sports betting, casino games, poker, and horse racing.

Telephone
Main : (888) 263-0000
Website
bovada.lv

What you need to know about Bovada

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bovada

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Bovada customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
John O’Connor
Financial Advisor
Primary
John O'Connor
Financial Advisor
Chief Executive
Datcho Datchev
Chief Executive

Frequently asked questions about Bovada

Bovada does not publicly disclose a physical or mailing address for its operations, as it is an online gambling platform. Its services are accessed exclusively through its website.
Bovada customer service is available 24/7.
To verify your account, you typically need to submit a copy of a government-issued ID, a utility bill or bank statement for address verification, and possibly a copy of the credit card used for deposits. You can upload these documents through your account on the Bovada website.
If you forget your password, you can use the "Forgot Password" link on the login page. You will need to enter your registered email address, and instructions for resetting your password will be sent to you.
Withdrawal times can vary depending on the method used. Typically, Bitcoin withdrawals are processed within 24 hours, while check withdrawals can take 10-15 business days.
Bovada generally does not charge fees for Bitcoin withdrawals. However, fees may apply for check withdrawals or other methods. It’s best to check the specific details on Bovada’s website or contact customer service at (888) 263-0000 for the most accurate information.
If your deposit is not credited, you should first check to ensure that the transaction was completed successfully with your bank or payment provider. If it was, contact Bovada customer service at (888) 263-0000 with the transaction details.
Yes, you can cancel a withdrawal request if it has not yet been processed. You can do this through your account by navigating to the "Pending Withdrawals" section and selecting the option to cancel the request.
Bovada offers options for self-exclusion and setting limits on your account to promote responsible gambling. You can find these options under the "Responsible Gaming" section of your account settings or by contacting customer service at (888) 263-0000 for assistance.

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