Bonchon

Bonchon is a restaurant that specializes in Korean-style fried chicken and other Korean-inspired dishes.

Mailing address
15660 N. Dallas Pkwy, Suite 1150
Dallas, TX 75248
Website
bonchon.com

What you need to know about Bonchon

How to resolve a problem with Bonchon

Try self-service first

Use our proven resolution methods, or Bonchon’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Bonchon respond?

Phone support
Bonchon's typically takes 1 to 24 hours to call back customers after they submit an issue.Phone number: Bonchon does not have a dedicated phone number. Customers can use its contact us form.
Email support
Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Bonchon through its "contact us" section on Bonchon's website.  
Live chat
Bonchon does not have live chat.
Social media
Bonchon is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.
Verified contacts

Bonchon customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jedd Levitsky
Director of Operations
Secondary
Susan Elbedeiwy
Senior Vice President Operations
Chief Executive
Suzie Tsai
CEO of U.S

Bonchon customer service policies

Bonchon protects your personal data by collecting only the necessary information through their website and services, such as when placing an order, signing up for marketing programs, or using their mobile app. They use this information for processing transactions, enhancing customer experiences, and for marketing purposes. Bonchon does not sell your data but may share it with affiliates, franchisees, and service providers for operational needs.

Bonchon loyalty program

Bonchon's does not have a loyalty program.

Frequently asked questions about Bonchon

Bonchon was founded in 2002 by Jinduk Seo in Busan, South Korea.
As of January 2024, Suzie Tsai serves as the CEO of Bonchon U.S.

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