Bonchon is a restaurant that specializes in Korean-style fried chicken and other Korean-inspired dishes.
How to reach a person at Bonchon
Bonchon Responsiveness rating
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What you need to know about Bonchon
- Bonchon’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Bonchon with our insider guide or through our executive contacts.
- Bonchon’s customer service policies are standard. Here are our frequently asked questions about Bonchon.
Bonchon customer service response times
Bonchon’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Response time: Bonchon’s typically takes 1 to 24 hours to call back customers after they submit an issue. Phone number: Bonchon does not have a dedicated phone number. Customers can use its contact us form. |
| Email support | Response time: Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests. Email address: Customers can contact Bonchon through its “contact us” section on Bonchon’s website. |
| Live chat | Bonchon does not have live chat. |
| Social media | Response time: Bonchon is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity. |
How to resolve a problem with Bonchon
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Bonchon mailing address
15660 N. Dallas Pkwy
Suite 1150
Dallas, TX 75248
Bonchon executive customer service contacts
Primary Contact
Jedd Levitsky
Director of Operations
15660 N. Dallas Pkwy
Suite 1150
Dallas, TX 75248
Jedd@bonchon.com
Secondary Contact
Susan Elbedeiwy
Senior Vice President Operations
15660 N. Dallas Pkwy
Suite 1150
Dallas, TX 75248
susan@bonchon.com
Chief Executive
Suzie Tsai
CEO of U.S
15660 N. Dallas Pkwy
Suite 1150
Dallas, TX 75248
suzie@bonchon.com
Who founded Bonchon?
Bonchon was founded in 2002 by Jinduk Seo in Busan, South Korea.
Who is the CEO of Bonchon U.S.?
As of January 2024, Suzie Tsai serves as the CEO of Bonchon U.S.
How to get professional help with your Bonchon problem
If you need help with Bonchon, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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