BMW of North America was established in 1975 as the United States importer of BMW luxury/performance vehicles. It receives few complaints and most are resolved swiftly. BMW is also the parent brand for Mini and Rolls-Royce.
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
www.bmwusa.com
Phone Contacts
Main: (201) 307-4000
Customer Service: (800) 831-1117
BMW i Concierge:
Our dedicated team to answer all your BMW i related questions.
1-855-236-1025
Monday-Friday 9am-9pm EST
[email protected]
BMW Genius Hotline:
Our dedicated team to help answer all of your product related questions.
1-844-4GENIUS (443-6487)
[email protected]
Additional Phone numbers:
- (201) 307-4000
- (800) 831-1117
- (888) 311-4269
- (201) 307-9286 (fax)
Social Media Contacts
Executive Contacts
Primary Contact
Richard Powers
Department Head Customer Relations and Services
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
[email protected]
Shaun Bugbee
Executive Vice President, Operations
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
[email protected]
Chief Executive
Sebastian Mackensen
CEO of BMW North America
300 Chestnut Ridge Road
Woodcliff Lake, NJ 07677-7731
[email protected]
Last updated: August 19, 2022.
