Bluegreen Vacations is a vacation ownership company offering resorts and accommodations for leisure travelers.
What you need to know about Bluegreen Vacations
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Bluegreen Vacations
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Bluegreen Vacations mailing address
4960 Conference Way North
Suite 100
Boca Raton, FL 33431
Bluegreen Vacations executive customer service contacts
Primary Contact
Jorge de la Osa
Executive Vice President
4960 Conference Way North
Suite 100
Boca Raton, FL 33431
jorge.delaosa@bluegreenvacations.com
Secondary Contact
Raymond S. Lopez
Executive Vice President
4960 Conference Way North
Suite 100
Boca Raton, FL 33431
raymond.lopez@bluegreenvacations.com
Chief Executive
David L. Pontius
4960 Conference Way North
Suite 100
Boca Raton, FL 33431
david.pontius@bluegreenvacations.com
How can I contact Bluegreen Vacations' corporate headquarters?
Call (561) 912-8000.
When can I contact the corporate headquarters?
Monday to Friday, 8 a.m. to 5 p.m. Eastern time.
How can I contact the owners' customer service?
Call (800) 456-2582.
When can I contact the owners' customer service?
Monday to Friday, 8 a.m. to 9 p.m., Saturday 9 a.m. to 5:30 p.m. (all times Eastern).
How can I contact promotional vacation guests customer service?
Call (800) 845-1995.
When can I contact promotional vacation guests customer service?
Monday to Friday 9 a.m. to 6 p.m. Eastern time.
How do I log in to my Bluegreen Vacations account?
You can log in to your Bluegreen Vacations account by visiting the Bluegreen Vacations website and clicking on the “Owner Login” button. Enter your username and password to access your account.
How do I reset my Bluegreen Vacations account password?
To reset your password, click on the “Forgot Password?” link on the login page and follow the instructions to reset your password via email.
How do I make a reservation with Bluegreen Vacations?
You can make a reservation by logging into your account on the Bluegreen Vacations website, using the Bluegreen Vacations mobile app, or by calling customer service at (800) 456-2582.
How do I check my Bluegreen Vacations points balance?
To check your points balance, log into your account on the Bluegreen Vacations website or app. Your points balance and transaction history will be available in the account dashboard.
Can I purchase additional Bluegreen Vacations points?
Yes, you can purchase additional points through your online account or by contacting customer service. Options for purchasing points will be detailed on the website or call customer service at (800) 456-2582.
What should I do if I'm having trouble accessing my Bluegreen Vacations account online?
If you’re having trouble accessing your account, try resetting your password. If the issue persists, contact customer service at (800) 456-2582 for further assistance.
How do I update my contact information on my Bluegreen Vacations account?
To update your contact information, log into your account and navigate to the account settings or profile section. You can update your address, phone number, email, and other contact details there.
How do I make a payment for my Bluegreen Vacations account?
You can make a payment online by logging into your account, by mailing a check to the billing address provided on your statement, or by calling customer service at (800) 456-2582 to make a payment over the phone.
How can I view my billing statements and payment history?
To view your billing statements and payment history, log into your account on the Bluegreen Vacations website and navigate to the billing or payment section.
How can I provide feedback or file a complaint about my experience with Bluegreen Vacations?
You can provide feedback or file a complaint by contacting customer service through the online form, calling customer service at (800) 456-2582, or sending a letter to the corporate office.
How to get professional help with your Bluegreen Vacations problem
If you need help with Bluegreen Vacations, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.