Bluegreen Vacations

Bluegreen Vacations is a vacation ownership company offering resorts and accommodations for leisure travelers.

Telephone
Main : (561) 912-8000
Toll Free : (800) 456-2582
Mailing address
4960 Conference Way North, Suite 100
Boca Raton, FL 33431
Website
bluegreenvacations.com

What you need to know about Bluegreen Vacations

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Bluegreen Vacations

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Bluegreen Vacations customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jorge de la Osa
Executive Vice President
Secondary
Raymond S. Lopez
Executive Vice President
Chief Executive
David L. Pontius

Frequently asked questions about Bluegreen Vacations

Monday to Friday, 8 a.m. to 5 p.m. Eastern time.
Monday to Friday, 8 a.m. to 9 p.m., Saturday 9 a.m. to 5:30 p.m. (all times Eastern).
Monday to Friday 9 a.m. to 6 p.m. Eastern time.
You can log in to your Bluegreen Vacations account by visiting the Bluegreen Vacations website and clicking on the "Owner Login" button. Enter your username and password to access your account.
To reset your password, click on the "Forgot Password?" link on the login page and follow the instructions to reset your password via email.
You can make a reservation by logging into your account on the Bluegreen Vacations website, using the Bluegreen Vacations mobile app, or by calling customer service at (800) 456-2582.
To check your points balance, log into your account on the Bluegreen Vacations website or app. Your points balance and transaction history will be available in the account dashboard.
Yes, you can purchase additional points through your online account or by contacting customer service. Options for purchasing points will be detailed on the website or call customer service at (800) 456-2582.
If you're having trouble accessing your account, try resetting your password. If the issue persists, contact customer service at (800) 456-2582 for further assistance.
To update your contact information, log into your account and navigate to the account settings or profile section. You can update your address, phone number, email, and other contact details there.
You can make a payment online by logging into your account, by mailing a check to the billing address provided on your statement, or by calling customer service at (800) 456-2582 to make a payment over the phone.
To view your billing statements and payment history, log into your account on the Bluegreen Vacations website and navigate to the billing or payment section.
You can provide feedback or file a complaint by contacting customer service through the online form, calling customer service at (800) 456-2582, or sending a letter to the corporate office.

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