Bliss World Customer Service Contacts

Bliss World is a beauty company that creates skincare products.

How to reach a person at Bliss World

Bliss World Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Bliss World

What you need to know about Bliss World

Bliss World customer service response times

Bliss World customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone supportBliss World does not have phone support.
Email supportResponse time: Email inquiries typically take 1 to 3 business days to receive a response, although it can sometimes be longer if there’s a high volume of customer service requests.
Email address: Customers can contact Bliss World at customercare@blissmail.com, though it’s always best to use the “contact us” section on Bliss World’s website for the most accurate and up-to-date contact information.  
Live chatResponse time: Bliss live chat support is usually the quickest option for getting help. You can expect an initial response within a few minutes to 30 minutes during business hours.
Availability: Live chat is available 24/7, but the response times may be slower during peak periods, like sales events or holidays.  
Social mediaResponse time: Bliss World is active on social media platforms such as Instagram, Facebook and X. Response times can range from a few hours to a day depending on the platform and the inquiry’s complexity.

How to resolve a problem with Bliss World

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Bliss World mailing address

111 West 33rd Street
16th Floor
New York, NY 10120

Bliss World loyalty program

Bliss World does not have a loyalty program.

Bliss World social media channels


Bliss World executive customer service contacts

Primary Contact
Andrew Hunt
Senior Director of Customer Success
111 West 33rd Street
16th Floor
New York, NY 10120
ahunt@asbeautyco.com

LinkedIn

Secondary Contact
Jennifer Lucas-Smoot
Senior Vice President
111 West 33rd Street
16th Floor
New York, NY 10120
jsmoot@asbeautyco.com

LinkedIn

Chief Executive
Victor M. Azrak
111 West 33rd Street
16th Floor
New York, NY 10120
vazrak@asbeautyco.com

LinkedIn

Bliss World customer service policies

How does Bliss World protect my personal data?

Bliss World protects your personal data by collecting it securely for purposes such as account creation, purchases, customer service, and promotions. They use various technical and organizational measures to safeguard your information from unauthorized access.

What is Bliss World return and refund policy?

Bliss World offers a return policy where you can return or exchange products within 30 days of purchase for a full refund (excluding shipping charges). For the holiday season, orders placed between 10/3/24-12/31/24 can be returned within 60 days. Damaged items are eligible for a replacement or refund. To process a return, exchange, or refund, you can use their automated portal or contact customer service for assistance.

What are Bliss World terms and conditions?

Bliss World’s terms and conditions govern your use of their website and services. By using their website, you agree to be bound by these terms, which include provisions on dispute resolution, such as arbitration and class action waivers. If you wish to register and become a member, you must be at least 18 years old.

Does Bliss world ship internationally?

Yes, Bliss World offers international shipping to several countries, including Australia, New Zealand, Canada, the United Kingdom, and various European nations. International orders typically arrive within approximately 14-21 business days. Shipping rates can be found on its website.

Frequently asked questions about Bliss World

Who is the owner of Bliss World?

In January 2023, AS Beauty acquired Bliss World.

Who is the founder of Bliss World?

Bliss World, founded in 1996 by Marcia Kilgore.

How to get professional help with your Bliss World problem

If you need help with Bliss World, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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