Bitdefender is a cybersecurity company that provides antivirus software and security solutions for individuals and businesses.
Bitdefender Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Bitdefender
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Bitdefender
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Bitdefender mailing address
78-80, Nicolae Titulescu Blvd
Bucharest, 011141 Romania
Bitdefender executive customer service contacts
Primary Contact
Bogdan Irina
General Manager, Consumer Solutions Group
78-80, Nicolae Titulescu Blvd
Bucharest, 011141 Romania
birina@bitdefender.com
Secondary Contact
Mihaela Paun
SVP, President of Sales and Marketing
78-80, Nicolae Titulescu Blvd
Bucharest, 011141 Romania
mpaun@bitdefender.com
Chief Executive
Florin Talpes
78-80, Nicolae Titulescu Blvd
Bucharest, 011141 Romania
ftalpes@bitdefender.com
Does Bitdefender have an online contact form?
Yes, you can find Bitdefender’s online contact form here.
How do I manage my Bitdefender account?
Log into the Bitdefender Central portal, where you can view subscriptions, renewals, and settings.
How do I update Bitdefender?
Bitdefender typically updates automatically. However, you can manually check for updates by opening the software and navigating to the update section.
How to get professional help with your Bitdefender problem
If you need help with Bitdefender, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.