Bickford Senior Living

Bickford Senior Living is a senior care organization offering assisted living, memory care, and health services in various locations across the United States.

Telephone

Customer service : (913) 782-3200

Fax :(913) 782-4851

Mailing address

13795 S. Mur-len Road, Suite 301
Olathe, KS 66062

Website

bickfordseniorliving.com

What you need to know about Bickford Senior Living

Bickford Senior Living generally responds to customer service issues in a satisfactory manner.

Bickford Senior Living’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with Bickford Senior Living with our insider guide or through our executive contacts.
Here are our frequently asked questions about Bickford Senior Living.

How to resolve a problem with Bickford Senior Living

Try self-service first

Use our proven resolution methods, or Bickford Senior Living’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Bickford Senior Living respond?

Phone support

Usually 1 to 30 minutes. Availability: Email support is available Monday through Friday from 8 a.m. to 5 p.m, Central time.

Email support

Usually 1 to 5 business days. Availability: Email support is available Monday through Friday from 8 a.m. to 5 p.m, Central time.

Live chat support

Immediately. Bickford Senior Living is operated by a bot.Availability: 24/7.

Social media

Bickford Senior Living is active on social media platforms such as Facebook and LinkedIn.

Response times can range from 1 to 48 hours.

Help center/FAQ

Bickford Senior Living does not have a FAQ page, but it does have a page with posts about caregivers and family, dementia, HigherPath celebrations, home care, paying for senior care, Pearl ceremony, senior health and wellbeing, and social media.

Verified contacts

Bickford Senior Living customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Chief Executive

Joe Eby

Chief Executive

joe.eby@bickfordseniorliving.com

Bickford Senior Living self-service links

Applying to a Bickford Senior Living community starts by booking a tour. Schedule a tour through the Bickford Senior Living’s website by selecting the desired location and clicking “Book a Tour.” Each community’s page also provides details such as rates, reviews, and social dining information, along with options to pay bills, find contact information, and apply for jobs.

Bickford Senior Living customer service policies

Bickford Senior Living’s privacy policy explains that the company collects personal information you provide (like name, contact details, and inquiries) as well as non‑personal data through cookies and site analytics. This information is used to respond to requests, provide services, and improve the website, and is generally not shared outside the company except as required by law. The policy also covers the use of cookies, restrictions on collecting information from children under 13, and notes that the policy may be updated over time.

Bickford Senior Living loyalty program

Bickford Senior Living does not have a loyalty program.

Frequently asked questions about Bickford Senior Living

Bickford Senior Living is a privately held company, owned and operated by the Eby family.