Betsey Johnson Customer Service Contacts

Betsey Johnson stores specialize in a diverse array of fashion collections, featuring vibrant apparel, accessories, and footwear known for their distinctive and unconventional designs.

How to reach a person at Betsey Johnson

Betsey Johnson Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Betsey Johnson

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Betsey Johnson

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Betsey Johnson mailing address

498 Fashion Avenue
14th Floor
New York,, NY 10018

Betsey Johnson social media channels

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Betsey Johnson executive customer service contacts

Primary Contact
Jonathan Friedman
Chief Operating Officer
498 Fashion Avenue
14th Floor
New York, NY 10018
jonathan.friedman@betseyjohnson.com

LinkedIn

Secondary Contact
Crystal Vizcarrondo
Assistant Mananger
498 Fashion Avenue
14th Floor
New York, NY 10018
crystal.vizcarrondo@betseyjohnson.com

LinkedIn

Chief Executive
Amy Leighyawn
498 Fashion Avenue
14th Floor
New York, NY 10018
amy.leighyawn@betseyjohnson.com

LinkedIn

Frequently asked questions about Betsey Johnson

How can I contact Betsey Johnson customer service?

When can I contact Betsey Johnson customer service?

Seven days a week, 9 a.m. to 10 p.m. Eastern time.

How do I place an order on Betsey Johnson's website?

To place an order, visit the Betsey Johnson website, select your desired items, add them to your cart, and proceed to checkout.

How can I track my order?

You can track your order by logging into your Betsey Johnson account on the website and checking the order status. Alternatively, you can contact customer service at (866) 222-4243 or email info@betseyjohnson.com for assistance.

What is the return policy for Betsey Johnson?

Betsey Johnson offers a return policy. It’s advisable to check the website or contact customer service at (866) 222-4243 or email info@betseyjohnson.com for specific details regarding returns, including eligibility, timeframe, and process.

Where can I find sizing information for Betsey Johnson products?

Sizing information for Betsey Johnson products is typically available on the website under each product’s description. If you need further assistance, customer service can help guide you. Call (866) 222-4243 or email info@betseyjohnson.com

Do Betsey Johnson products come with a warranty?

Betsey Johnson’s products may have warranty coverage. Details regarding warranties, if applicable, can be obtained by contacting customer service at (866) 222-4243 or email info@betseyjohnson.com.

What payment methods does Betsey Johnson accept?

Betsey Johnson accepts various payment methods, including major credit cards and possibly other options depending on the website capabilities. Check the website or contact customer service at (866) 222-4243 or email info@betseyjohnson.com for specifics.

How to get professional help with your Betsey Johnson problem

If you need help with Betsey Johnson, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.