Berkshire Hathaway is a multinational conglomerate holding company led by Warren Buffett, known for owning a diverse range of businesses and investments.
Berkshire Hathaway Responsiveness rating
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What you need to know about Berkshire Hathaway
Customer service experiences with Berkshire Hathaway can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Berkshire Hathaway’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Berkshire Hathaway with our insider guide or through our executive contacts.
- Berkshire Hathaway’s customer service policies are standard. Here are our frequently asked questions about Berkshire Hathaway.
Berkshire Hathaway customer service response times
Berkshire Hathaway’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Responses can typically be expected within a few minutes to an hour, depending on call volume and the complexity of the request. |
| Email support | No email support is available. |
| Online contact form | Replies via the online contact form typically come within 1 to 2 business days, though response times may vary based on the type of inquiry. |
| Live chat support | No live chat support is available. |
| Social media | Responses on social media may take several hours to a few days, depending on the platform and volume of messages. |
How to resolve a problem with Berkshire Hathaway
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Berkshire Hathaway mailing address
3555 Farnam Street
Omaha, NE 68131
Berkshire Hathaway executive customer service contacts
Primary Contact
Cliff Brunken
Director of Customer Service
3555 Farnam Street
Omaha, NE 68131
cliff.brunken@bhspecialty.com
Secondary Contact
Sanjay Godhwani
Head of North America
3555 Farnam Street
Omaha, NE 68131
sanjay.godhwani@bhspecialty.com
Chief Executive
Warren Buffett
3555 Farnam Street
Omaha, NE 68131
warren.buffett@bhspecialty.com
How can I contact Berkshire Hathaway customer service?
Call Berkshire Hathaway customer service at (888) 395-6349.
Does Berkshire Hathaway have an online contact form?
Yes, you can find Berkshire Hathaway’s online contact form here.
When can I contact Berkshire Hathaway customer service?
Contact Berkshire Hathaway customer service Monday to Friday from 7 a.m. to 5 p.m. Pacific time.
How to get professional help with your Berkshire Hathaway problem
If you need help with Berkshire Hathaway, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.