Benjamin Franklin Plumbing

Benjamin Franklin Plumbing provides installation, repair, and maintenance services for plumbing systems.

Telephone

Customer service : (844) 412-7745

Mailing address

4100 International Plaza, Suite 100
Fort Worth, TX 76109

Website

benjaminfranklinplumbing.com

What you need to know about Benjamin Franklin Plumbing

The company responds to most customer complaints in a satisfactory manner.

Benjamin Franklin Plumbing’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
You can resolve a problem with Benjamin Franklin Plumbing with our insider guide or through its executive contacts.
Benjamin Franklin Plumbing's customer service policies are standard. Here are our frequently asked questions about Benjamin Franklin Plumbing.

How to resolve a problem with Benjamin Franklin Plumbing

Try self-service first

Use our proven resolution methods, or Benjamin Franklin Plumbing’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Benjamin Franklin Plumbing respond?

Phone support

Benjamin Franklin Plumbing’s customer service is available 24 hours a day, 7 days a week.

Call customer service at (844) 412-7745.

Email support

Benjamin Franklin Plumbing does not list a direct customer service email address on its website.

Live chat

Benjamin Franklin Plumbing does not offer a live chat feature on its website.

Social media

Benjamin Franklin Plumbing is active on social media platforms such as Facebook, X, and Instagram.

Here's how to reach Benjamin Franklin Plumbing via social media.

Help center/FAQ

Benjamin Franklin Plumbing's help center/FAQ provides quick answers to common questions regarding services, pricing, scheduling, and emergency plumbing issues.

Verified contacts

Benjamin Franklin Plumbing customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary

Michael Green

Chief Operations Officer Trade Brands

mgreen@authoritybrandsllc.com

Secondary

Benjamin Gergis

Co-founder, Vice President Operations, Operations Management

bgergis@authoritybrandsllc.com

Chief Executive

Craig Donaldson

Chief Executive

cdonaldson@authoritybrandsllc.com

Benjamin Franklin Plumbing self-service links

Yes, visit the website and click on “About Us,” then select “On-Time Guarantee” to view Benjamin Franklin Plumbing’s punctuality and satisfaction policies.

Benjamin Franklin Plumbing customer service policies

Benjamin Franklin Plumbing's privacy policy describes how the company collects, uses, and protects personal information. It outlines how data are used for processing orders and for marketing purposes.

Benjamin Franklin Plumbing loyalty program

Benjamin Franklin Plumbing does not have a loyalty program.

Frequently asked questions about Benjamin Franklin Plumbing

Authority Brands is the parent company of Benjamin Franklin Plumbing.

Call (844) 412-7745.

You can schedule an appointment online through your local franchise’s website or by calling customer service at (844) 412-7745.

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