Benjamin Franklin Plumbing provides installation, repair, and maintenance services for plumbing systems.
Benjamin Franklin Plumbing Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Benjamin Franklin Plumbing
What you need to know about Benjamin Franklin Plumbing
The company responds to most customer complaints in a satisfactory manner.
- Benjamin Franklin Plumbing’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Benjamin Franklin Plumbing with our insider guide or through its executive contacts.
- Benjamin Franklin Plumbing’s customer service policies are standard. Here are our frequently asked questions about Benjamin Franklin Plumbing.
Benjamin Franklin Plumbing customer service response times
Benjamin Franklin Plumbing’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Benjamin Franklin Plumbing’s customer service is available 24 hours a day, 7 days a week. Call customer service at (844) 412-7745. |
| Email support | Benjamin Franklin Plumbing does not list a direct customer service email address on its website. |
| Live chat | Benjamin Franklin Plumbing does not offer a live chat feature on its website. |
| Social media | Benjamin Franklin Plumbing is active on social media platforms such as Facebook, X, and Instagram. Here’s how to reach Benjamin Franklin Plumbing via social media. |
| Help center/FAQ | Benjamin Franklin Plumbing’s help center/FAQ provides quick answers to common questions regarding services, pricing, scheduling, and emergency plumbing issues. |
How to resolve a problem with Benjamin Franklin Plumbing
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Benjamin Franklin Plumbing mailing address
4100 International Plaza
Suite 100
Fort Worth, TX 76109
Benjamin Franklin Plumbing executive customer service contacts
Primary Contact
Michael Green
Chief Operations Officer Trade Brands
4100 International Plaza
Suite 100
Fort Worth, TX 76109
mgreen@authoritybrandsllc.com
Secondary Contact
Benjamin Gergis
Co-founder, Vice President Operations, Operations Management
4100 International Plaza
Suite 100
Fort Worth, TX 76109
bgergis@authoritybrandsllc.com
Chief Executive
Craig Donaldson
4100 International Plaza
Suite 100
Fort Worth, TX 76109
cdonaldson@authoritybrandsllc.com
What is the relationship between Benjamin Franklin Plumbing and Authority Brands?
Authority Brands is the parent company of Benjamin Franklin Plumbing.
How can I contact Benjamin Franklin Plumbing customer service?
Call (844) 412-7745.
How can I schedule a service appointment?
You can schedule an appointment online through your local franchise’s website or by calling customer service at (844) 412-7745.
How to get professional help with your Benjamin Franklin Plumbing problem
If you need help with Benjamin Franklin Plumbing, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.