Belmond

Belmond is a travel and hospitality company that operates hotels, trains, river cruises, and safaris worldwide.

Telephone
Main : (800) 237-1236
Mailing address
4B Victoria House
Bloomsbury Square, London WC1B 4DA, U.K.
Website
belmond.com

What you need to know about Belmond

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Belmond

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Belmond customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Cindy Holloway
Senior Account Director, Leisure - North America
(214) 522-1648
Secondary
Thomas Alderink
Account Director, Leisure - New York
(732) 575-5331
Chief Executive
Dan Ruff

Frequently asked questions about Belmond

Call (800) 237-1236 or use the website's contact form.
The cancellation policy varies depending on the property or service booked. It is best to check the specific terms of your reservation or contact customer service for details. You can reach Belmond customer service at (800) 237-1236 or using the website's contact form.
Call customer service at (800) 237-1236 or use the website's contact form.
Yes, Belmond can accommodate special requests such as dietary restrictions, room preferences, and other needs. Call customer service at (800) 237-1236 or use the website's contact form.

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