Bass Pro

Bass Pro Shops is a retailer specializing in outdoor recreation products. They offer a wide range of items for activities like fishing, hunting, camping, and boating. The stores feature large aquariums, wildlife displays, and themed environments.

Telephone
Customer service : (800) 227-7776
Mailing address
Bass Pro Shops, 2500 E. Kearney Street
Springfield, MO 65898
Website
basspro.com/shop/en

What you need to know about Bass Pro

We have not received any recent complaints about Bass Pro.

How to resolve a problem with Bass Pro

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Verified contacts

Bass Pro customer service executives

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Primary
Kevin Maliszewski
Vice President
Secondary
Jamie Sohosky
Chief Marketing Officer
Chief Executive
Johnny Morris
Chief Executive

Frequently asked questions about Bass Pro

Bass Pro Shops email address is customer.service@basspro.com.
The customer service phone number for Bass Pro Shops is (800) 227-7776.
Yes, Bass Pro Shops offers refunds. Items can be returned or exchanged within 60 days of purchase, provided they are in new, unused condition and accompanied by a receipt. More details can be found on its returns policy page.
Bass Pro Shops ships from multiple distribution centers across the United States. The specific location from which your order ships depends on the availability of the items and your shipping address.

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