Banded offers hunting gear for both waterfowl and upland hunting.
Banded Responsiveness rating
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What you need to know about Banded
Banded’s customer service response times may vary based on the volume of requests, especially during peak periods.
- Banded’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Banded with our insider guide or through its executive contacts.
- Banded’s customer service policies are standard. Here are our frequently asked questions about Banded.
Banded customer service response times
Banded’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Banded’s customer service phone support is available during standard business hours, typically from 9 a.m. to 5 p.m. Eastern time, Monday through Friday. Response times may vary based on call volume, but customers can generally expect assistance within a few minutes during peak hours. Call customer service at (888) 238-4840. |
| Email support | Response times may vary depending on the volume of requests. The company typically responds during business hours, from 9 a.m. to 5 p.m. Eastern time, Monday through Friday. Email Banded at info@banded.com. |
| Live chat | Banded offers live chat support on its website, allowing customers to get immediate assistance during business hours, typically from 9 a.m. to 5 p.m. Eastern time, Monday through Friday. The response time for live chat is usually quick, depending on current demand. |
| Social media | Banded is active on social media platforms such as Facebook, Instagram, and X. Customers can reach out via direct messages for inquiries, and the company typically responds during business hours (9 a.m. to 5 p.m. Eastern time, Monday through Friday), though response times may vary based on engagement levels. Here’s how to reach Banded via social media. |
| Help center/FAQ | Banded has a help center and FAQ section on its website where customers can find answers to common questions about products, orders, shipping, and returns. It’s a self-service resource designed to quickly address general inquiries, available 24/7. |
How to resolve a problem with Banded
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Banded mailing address
6601 E 30th Street N
Suite 14
Wichita, KS 67226
Banded loyalty program
Banded Rewards allows customers to earn points for every purchase, which can be redeemed for discounts on future orders.
Banded social media channels
Banded executive customer service contacts
Primary Contact
Chrisopher Mitchell
Operation Manager
6601 E 30th Street N
Suite 14
Wichita, KS 67226
chrisopher.mitchell@banded.com
Secondary Contact
Chris Poor
Director of Support Operations
6601 E 30th Street N
Suite 14
Wichita, KS 67226
chris.poor@banded.com
Chief Executive
Allen Hughes
6601 E 30th Street N
Suite 14
Wichita, KS 67226
allen.hughes@banded.com
Banded customer service policies
What is Banded's refund policy?
Banded offers refunds for items returned within 30 days of purchase, provided the items are in new, unused condition with original packaging.
What is Banded's privacy policy?
Banded’s privacy policy outlines how the company collects, uses, and protects customer information.
What are Banded's terms and conditions?
Banded’s terms and conditions outline the rules and guidelines for using the website, purchasing products, and interacting with its services.
Banded self-service links
How do I track my order?
Visit the website and log into the account. Go to the “Order History” section, where details about recent orders can be found. Select the order to track, and the tracking number along with the shipment status will be displayed.
What features are available through my Banded account?
You can view order history, track orders, manage addresses, update personal info, and save items to your wishlist.
How can I update my shipping address?
Visit the website and log into your account. Once logged in, go to the “Account Settings” section. In the “Address” tab, view and edit your shipping address details.
How can I contact Banded customer service?
Call (888) 238-4840 or email info@banded.com.
Does Banded have an online chat service?
Yes, Banded has an online chat service.
Where can I buy Banded hunting gear?
Banded gear can be purchased on the website or through retailers and stores that sell hunting equipment.
How to get professional help with your Banded problem
If you need help with Banded, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
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