AXS Customer Service Contacts

AXS offers digital ticketing and access management services for events and venues.

How to reach a person at AXS

AXS Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about AXS

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with AXS

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

AXS mailing address

110 East 9th Street
Suite B800
Los Angeles, CA 90079

AXS social media channels

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AXS executive customer service contacts

Primary Contact
Kevin Meheut
Director of Client Services
110 East 9th Street
Suite B800
Los Angeles, CA 90079
kmeheut@axs.com

LinkedIn

Secondary Contact
David McElwee
Fice President
110 East 9th Street
Suite B800
Los Angeles, CA 90079
dmcelwee@axs.com

LinkedIn

Chief Executive
Bryan Perez
110 East 9th Street
Suite B800
Los Angeles, CA 90079
bperez@axs.com

LinkedIn

Frequently asked questions about AXS

How can I contact AXS customer service?

To contact AXS call (888) 929-7849 or email support@axs.com.

Does AXS have an online chat service?

Yes, AXS can be contacted via an online chat service.

How do I buy tickets through AXS?

You can purchase tickets on the website or through the mobile app by selecting your event.

How to get professional help with your AXS problem

If you need help with AXS, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.