AXS
AXS is a ticketing company that sells tickets and provides access-management technology for live events and venues. Based in Los Angeles, it is owned by Anschutz Entertainment Group (AEG).
What you need to know about AXS
AXS handles customer service through its online help center, where fans can use live chat or submit a support ticket; live chat is staffed Monday through Friday from 8 a.m. to 10 p.m. CST and weekends from 12 p.m. to 10 p.m. CST. Our executive contacts go up to Chief Executive Bryan Perez. Elliott Advocacy rates AXS's customer service responsiveness 3 out of 5.
- You can resolve a problem with AXS with our insider guide or through our executive contacts.
- Here are our frequently asked questions about AXS.
How to resolve a problem with AXS
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
AXS customer service executives
Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →
Frequently asked questions about AXS
Outdated info? Report it here