Avast is a cybersecurity company that provides antivirus software and other digital security solutions.
Avast Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about Avast
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Avast
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Avast mailing address
Pikrtova 1737/1a
140 00 Prague 4,, Nusle, Postal Code 140 00 Czech Republic
Avast executive customer service contacts
Primary Contact
Leena Elias
Product and E-commerce
Pikrtova 1737/1a
140 00 Prague 4,, Nusle, Postal Code 140 00 Czech Republic
leena.elias@gendigital.com
Secondary Contact
Patrick Schwind
Customer Support and Services
Pikrtova 1737/1a
140 00 Prague 4,, Nusle, Postal Code 140 00 Czech Republic
patrick.schwind@gendigital.com
Chief Executive
Vincent Pilette
Pikrtova 1737/1a
140 00 Prague 4,, Nusle, Postal Code 140 00 Czech Republic
vincent.pilette@gendigital.com
Who owns Avast?
Avast is owned by Gen Digital, a company formed through the merger of Avast and NortonLifeLock (formerly known as Symantec) in 2022.
Does Avast have an online contact form?
Yes, you can find Avast’s online contact form here.
How do I cancel my Avast subscription?
Log in to your Avast account, go to “Subscriptions,” and follow the prompts to cancel or manage your subscription.
How to get professional help with your Avast problem
If you need help with Avast, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
