Atlas Van Lines Customer Service Contacts

Atlas Van Lines provides a variety of moving services, including local, long-distance, and international moves, as well as packing, storage and specialty transportation services for businesses and households.

How to reach a person at Atlas Van Lines

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What you need to know about Atlas Van Lines

Atlas Van Lines customer service offers support for moving and relocation inquiries, with multiple contact methods including phone, email, and an online help center.

Atlas Van Lines customer service response times

Atlas Van Lines customer service typically responds to inquiries within a few business days, depending on the volume and nature of the request.

Phone supportResponse time can vary, but typically ranges from a few minutes to longer during peak times.  Call customer service at (800) 638-9797.
Email supportAtlas Van Lines customer service email response time typically ranges from 1 to 3 business days, depending on the inquiry.  Email Atlas Van Lines at info@atlasworldgroup.com.
Live chatAtlas Van Lines customer service live chat response time is usually quick, but may vary based on demand and time of day.
Social mediaAtlas Van Lines typically responds to customer inquiries on social media within a few hours, though response times may vary.  Here’s how to reach Atlas Van Lines via social media.
Help center/FAQAtlas Van Lines’ customer help center/FAQ provides immediate access to self-service information, with response times for specific inquiries depending on the complexity.

How to resolve a problem with Atlas Van Lines

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Atlas Van Lines mailing address

1212 Saint George Road
Evansville, IN 47711

Atlas Van Lines social media channels

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Atlas Van Lines executive customer service contacts

Primary Contact
Jessica Rogers
Director of Claims Services
1212 Saint George Road
Evansville, IN 47711
jes.roge@atlasworldgroupinc.com

LinkedIn

Secondary Contact
Ryan McConnell
President and Chief Operating Officer
1212 Saint George Road
Evansville, IN 47711
rya.mcco@atlasworldgroupinc.com

LinkedIn

Chief Executive
Jack Griffin
1212 Saint George Road
Evansville, IN 47711
jac.griff@atlasworldgroupinc.com

LinkedIn

Atlas Van Lines customer service policies

What is Atlas Van Lines' privacy policy?

Atlas Van Lines’ privacy policy explains how it collects, uses, and protects your personal information.

How does Atlas Van Lines handle my personal information?

Atlas Van Lines collects personal data to provide services, but ensures it’s protected through security measures.

Where can I find Atlas Van Lines' terms and conditions?

The terms and conditions for using Atlas Van Lines’ services can be found on the website, providing information on service agreements, rights, and responsibilities.

Does Atlas Van Lines have a cancellation policy?

Yes, Atlas Van Lines has a cancellation policy that outlines the terms for canceling a move, including fees and timing.

What is Atlas Van Lines' policy on claims and damages?

Atlas Van Lines’ claims and damages policy explains how to file a claim if your items are damaged or lost during the move.

Where can I find help with my move on Atlas Van Lines' website?

Access a variety of self-help resources, including answers to frequently asked questions, through the help center on the website.

What resources are available if I need assistance with my moving process?

Visit the help center for step-by-step guides and support for common moving questions or issues.

If I need assistance with my moving contract, where can I find information?

For guidance on moving contracts and related documents, visit the help center, where you can find support on understanding your moving agreement.

Is there a guide on Atlas Van Lines for managing my move from start to finish?

Yes, the moving guide provides a comprehensive checklist and helpful tips to manage your move.

How can I resolve an issue with my moving experience?

Visit the help center for information on how to address and resolve any issues you may encounter during your move.

Frequently asked questions about Atlas Van Lines

What is the relationship between Atlas Van Lines and Atlas World Group?

Atlas World Group is the parent company of Atlas Van Lines.

How can I contact Atlas Van Lines customer service?

To contact Atlas Van Lines call (800) 638-9797 or email info@atlasworldgroup.com.

Does Atlas Van Lines have an online chat service?

Yes, Atlas Van Lines can be contacted via an online chat service.

How to get professional help with your Atlas Van Lines problem

If you need help with Atlas Van Lines, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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