Asurion is a company that provides device protection and support services, including insurance, extended warranties, and tech support for smartphones, appliances, and other electronics.
No, Asurion does not explicitly provide a customer service email address on the website, but you can reach out through the online contact form.
Contact Asurion customer service anytime Monday to Saturday, 8 a.m. to 6 p.m. Central time.
PO Box 110656, Nashville, TN 37222-0656.
Asurion’s customer service is available 24/7 for assistance.
To file a claim, visit the Asurion website and click on "File a Claim." Follow the prompts to enter your information and details about the issue. You can also file a claim by calling customer service at (888) 881-2622.
If your device is lost or stolen, contact Asurion customer service at (888) 881-2622.
In most cases, once a claim is approved, you can receive a replacement device as soon as the next business day.
If you experience issues with your replacement device, contact Asurion customer service at (888) 881-2622 for troubleshooting assistance or to discuss further options.
Yes, there is typically a deductible or service fee associated with filing a claim, which varies depending on your specific protection plan and device.
Log into your account on the Asurion website or contact customer service at (888) 881-2622 for updates.
Yes, contact customer service at (888) 881-2622 to initiate the cancellation process and inquire about any potential refunds.
Asurion offers protection plans for a wide range of devices, including smartphones, tablets, laptops, appliances, and other electronics. Specific coverage details can be found in your plan documentation or on the Asurion website.
Log into your account on the Asurion website or contact customer service at (888) 881-2622 for assistance.
If you did not receive your replacement device within the expected timeframe, contact Asurion customer service at (888) 881-2622 to investigate the delay and provide a resolution.
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published July 25, 2024. Updated August 23, 2025.
