Arc’teryx makes outdoor clothing and gear. It focuses on products for activities like hiking, climbing, and skiing, focusing on quality, durability, and innovative design.
Arc'teryx Responsiveness rating
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What you need to know about Arc’teryx
We have not received any recent complaints about Arc’teryx.
How to resolve a problem with Arc’teryx
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Arc’teryx mailing address
Arc’teryx Equipment Inc.
2220 Dollarton Highway
North Vancouver, BC V7H 1A8
Arc’teryx executive customer service contacts
Primary Contact
Tim Malone
Vice President, Brand Management at Arc’teryx Equipment
2220 Dollarton Highway
North Vancouver, BC V7H 1A8
Tim.Malone@arcteryx.com
Secondary Contact
Zoe Sid
Lead at Arc’teryx
2220 Dollarton Highway
North Vancouver, BC V7H 1A8
Zoe.Sid@arcteryx.com
Chief Executive
Stuart Haselden
2220 Dollarton Highway
North Vancouver, BC V7H 1A8
Stuart.Haselden@arcteryx.com
How do I contact Arc'teryx?
Contact Arc’teryx through its customer service page or by phone at (866) 458-2473.
Where is Arc'teryx head office?
The headquarters of Arc’teryx is located in North Vancouver, British Columbia, Canada.
Does Arc'teryx have a lifetime warranty?
Yes, Arc’teryx offers a Limited Lifetime Warranty for their products, covering defects in materials and workmanship.
Who is the CEO of Arc'teryx?
The CEO of Arc’teryx is Stuart Haselden.
Who owns Arc'teryx now?
Arc’teryx is owned by Anta Sports, a Chinese sportswear company, as part of the Amer Sports Group.
How to get professional help with your Arc'teryx problem
If you need help with Arc'teryx, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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