Aquaventure World Customer Service Contacts

Aquaventure World is a large water park and resort located in Dubai, offering various attractions like water slides, rides, and marine animal experiences.

Telephone
Customer service : +971-4-426-0000
Email
Mailing address
Atlantis The Palm
Crescent Road, The Palm, Dubai United Arab Emirates
Website
aquaventureworld.com

What you need to know about Aquaventure World Customer Service Contacts

Customer service experiences with Aquaventure World can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Aquaventure World Customer Service Contacts

Try self-service first

Use our proven resolution methods, or Aquaventure World Customer Service Contacts’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Aquaventure World Customer Service Contacts respond?

Phone support
Response times may vary depending on call volume. Call +971-4-426-0000.
Email support
Response times can vary; it's advisable to allow several business days for a reply. Email aquaventure@atlantisdubai.com.
Online contact form
Response times can vary via the online contact form; it's advisable to allow several business days for a reply.
Live chat support
Aquaventure World's does not offer live support.
Social media
Specific social media contact details aren't provided in the available sources.
Verified contacts

Aquaventure World Customer Service Contacts customer service executives

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Primary
Clair Aichhorn
Director, Aquaventure Operations
Secondary
Renee Stewart
Senior Manager

Additional contacts

Timothy M. Kelly
President

Aquaventure World Customer Service Contacts customer service policies

Aquaventure World's terms and conditions outline essential rules for visitors' safety and enjoyment. Tickets are non-refundable, and guests must comply with height and health requirements for certain rides. Lifejackets are mandatory for swimmers under 1.2 meters. Unruly behavior is prohibited, and intoxicated guests will be refused entry. Personal items must be stored in lockers as the waterpark is not responsible for lost items. Specific swimwear is required, and outside food and beverages are not allowed. The park reserves the right to amend operational hours or restrict attractions due to maintenance or weather conditions.

Aquaventure World Customer Service Contacts loyalty program

Aquaventure World does not offer a loyalty program.

Frequently asked questions about Aquaventure World

Aquaventure World is owned by Atlantis The Palm, which is a luxury resort and part of the Atlantis brand, developed by the Kerzner International group.
Call Aquaventure World customer service at +971-4-426-0000 or email aquaventure@atlantisdubai.com.
Call Aquaventure World customer service at +971-4-426-0000 or email aquaventure@atlantisdubai.com.

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