Aqua

Aqua provides water and wastewater services to residential, commercial, and industrial customers.

Telephone
Toll Free : (877) 987-2782
Mailing address
762 W. Lancaster Avenue
Bryn Mawr, PA 19010
Website
aquawater.com

What you need to know about Aqua

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Aqua

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Aqua customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Richard Fox
President and Chief Operating Officer
Secondary
Ed Kolodziej
President, Aqua Texas
Chief Executive
Christopher Franklin
Chief Executive

Frequently asked questions about Aqua

Yes, you can find the online contact form here.
Call (877) 987-2782.
Aqua is owned by Aqua America, which is now known as Essential Utilities. The company provides water and wastewater services across multiple states in the U.S.
For water emergencies such as leaks or service disruptions, contact Aqua's 24/7 customer service at (877) 987-2782.
If you're experiencing issues with your water service, such as low pressure or discolored water, contact customer service at (877) 987-2782.
To start or stop water service, you'll need to contact customer service at (877) 987-2782.
Yes, Aqua offers online account management through the website. You can view your bill, make payments, and update your account information conveniently online.

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