Anthropologie sells women’s clothing, accessories, home décor, furniture, and beauty products.
Anthropologie Responsiveness rating
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What you need to know about Anthropologie
The company responds to most customer complaints in a satisfactory manner.
- Anthropologie’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Anthropologie with our insider guide or through its executive contacts.
- Anthropologie’s customer service policies are standard. Here are our frequently asked questions about Anthropologie.
Anthropologie customer service response times
Anthropologie’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Representatives are available Monday through Friday from 8 a.m. to 10 p.m., and weekends 8 a.m. to 9 p.m. (all times Eastern). Call customer service at (800) 309-2500. |
| Email support | Anthropologie does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries and also provides a text option. Text customer service at (800) 309-2500. |
| Live chat | Live chat is available 24/7. |
| Social media | Anthropologie is active on social media platforms such as Instagram, Facebook, Pinterest, X, and YouTube. Here’s how to reach Anthropologie via social media. |
| Help center/FAQ | Anthropologie’s help center/FAQ provides quick answers to common questions regarding orders, shipping, returns, sizing, payment methods and account management. |
How to resolve a problem with Anthropologie
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Anthropologie mailing address
5000 South Broad Street
Philadelphia, PA 19112
Anthropologie loyalty program
Anthropologie has a loyalty program called AnthroPerks, which offers members benefits such as early access to promotions, a birthday discount and free shipping on qualifying orders.
Anthropologie social media channels
Anthropologie executive customer service contacts
Primary Contact
Bari Fisher
Senior Director
5000 South Broad Street
Philadelphia, PA 19112
bfisher@anthropologie.com
Secondary Contact
A. Candan Erenguc
Chief Operating Officer
5000 South Broad Street
Philadelphia, PA 19112
aerenguc@anthropologie.com
Chief Executive
Tricia Smith
5000 South Broad Street
Philadelphia, PA 19112
tsmith@anthropologie.com
How can I contact Anthropologie customer service?
Call (800) 309-2500.
Does Anthropologie have an online chat service?
Yes, Anthropologie has an online chat service.
Does Anthropologie have physical stores?
Yes, Anthropologie operates numerous physical retail locations in the United States, Canada, and the U.K.
How to get professional help with your Anthropologie problem
If you need help with Anthropologie, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.