Anthropologie

Anthropologie sells women's clothing, accessories, home décor, furniture, and beauty products.

Telephone
Customer service : (800) 309-2500
Mailing address
5000 South Broad Street
Philadelphia, PA 19112
Website
anthropologie.com

What you need to know about Anthropologie

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Anthropologie

Try self-service first

Use our proven resolution methods, or Anthropologie’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Anthropologie respond?

Phone support
Representatives are available Monday through Friday from 8 a.m. to 10 p.m., and weekends 8 a.m. to 9 p.m. (all times Eastern).
 
Call customer service at (800) 309-2500.
Email support
Anthropologie does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries and also provides a text option.

Text customer service at (800) 309-2500.
Live chat
Live chat is available 24/7.
Social media
Anthropologie is active on social media platforms such as Instagram, Facebook, Pinterest, X, and YouTube.

Here's how to reach Anthropologie via social media.
Help center/FAQ
Anthropologie’s help center/FAQ provides quick answers to common questions regarding orders, shipping, returns, sizing, payment methods and account management.
Verified contacts

Anthropologie customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Bari Fisher
Senior Director
Secondary
A. Candan Erenguc
Chief Operating Officer
Chief Executive
Tricia Smith
Chief Executive

Anthropologie customer service policies

Anthropologie's privacy policy describes how the organization collects, uses, and protects personal information.  It outlines how data are used for processing orders and for marketing purposes.

Anthropologie loyalty program

Anthropologie has a loyalty program called AnthroPerks, which offers members benefits such as early access to promotions, a birthday discount and free shipping on qualifying orders.

Frequently asked questions about Anthropologie

Yes, Anthropologie has an online chat service.
Yes, Anthropologie operates numerous physical retail locations in the United States, Canada, and the U.K.

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