Annmarie Customer Service Contacts

Annmarie produces skin care products such as cleansers, moisturizers, and serums made from plant-based ingredients.

How to reach a person at Annmarie

Annmarie Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Want to know which companies have the best -- and worst -- customer service? Check out our Red List and Green List. Rate Annmarie

What you need to know about Annmarie

Annmarie usually provides timely responses, with most customer inquiries being handled within a few business days.

Annmarie customer service response times

Annmarie’s service response times are typically prompt, with most inquiries being addressed within 1 to 3 business days. However, here’s a general idea of what to expect:

Phone supportResponse times for phone queries vary based on availability and call volume, but typically, phone support provides quicker resolutions than email, especially when speaking directly with a customer service representative during business hours. Call customer service at (866) 729-9434.
Email supportAnnmarie’s response time via email is typically 1 to 3 days. For more urgent or specific issues, contacting the company via phone may lead to a quicker resolution, depending on availability. Email Annmarie at ask@annmariegianni.com.
Live chatAnnmarie offers live chat support on the website, and the response time for live chat is typically quick, often providing real-time assistance during business hours. However, the exact response time may depend on the volume of inquiries at any given time.
Social mediaAnnmarie also engages with customers through social media platforms such as Facebook, Instagram, and X. Response times via social media can vary but are generally prompt, especially for direct messages or inquiries. Here’s how to reach Annmarie via social media.
Help center/FAQAnnmarie’s help center or FAQ section on the website provides quick answers to common questions regarding products, shipping, returns, and account management. It is typically a helpful resource for resolving issues without the need to contact customer service directly.

How to resolve a problem with Annmarie

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Annmarie mailing address

3132 24th Street
Floor 2
San Francisco, CA 94110

Annmarie loyalty program

Annmarie’s loyalty program is called Wild And Beautiful Collective Insiders Rewards. It offers members exclusive benefits such as early access to sales, special promotions, and rewards points for purchases, which can be redeemed for discounts on future orders.

Annmarie social media channels

X


Annmarie executive customer service contacts

Primary Contact
Jennifer Brown
Director of Operations
3132 24th Street
Floor 2
San Francisco, CA 94110
jennifer@annmariegianni.com

LinkedIn

Secondary Contact
Rachel Pachivas
Chief Operating Officer
3132 24th Street
Floor 2
San Francisco, CA 94110
rachel@annmariegianni.com

LinkedIn

Chief Executive
Kevin Gianni
3132 24th Street
Floor 2
San Francisco, CA 94110
kevin@annmariegianni.com

LinkedIn

Annmarie customer service policies

What is Annmarie's rights and responsibilities policy?

Annmarie’s rights and responsibilities policy outlines the company’s commitment to providing high-quality products and services. It also covers the rights of customers, including the ability to request returns or seek support.

What does Annmarie's privacy policy entail?

Annmarie’s privacy policy details how the company collects, uses, and protects personal information. The policy also describes how information may be shared with third parties, when necessary.

What is Annmarie's return and refund policy?

Annmarie’s return and refund policy allows customers to return unused and unopened products within 30 days of purchase for a full refund. To qualify for a return, items must be in original condition and packaging. The company may offer exchanges or store credit in some cases. Refunds are processed to the original payment method once the return is approved.

How can I check the status of my order?

Log in to your account or use the order tracking link provided in the confirmation email.

How can I update my personal details in Annmarie’s system?

Log in to your account and edit the relevant fields.

What should I do if I need help with an order or product?

Visit the help center on Annmarie’s website, contact customer service at (866) 729-9434, or email ask@annmariegianni.com.

Frequently asked questions about Annmarie

How can I contact Annmarie customer service?

Does Annmarie have an online chat service?

Yes, Annmarie can be contacted via an online chat service.

Are Annmarie's products cruelty-free?

Annmarie states that its products are cruelty-free, meaning the products are not tested on animals.

How to get professional help with your Annmarie problem

If you need help with Annmarie, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

What do you think of Annmarie?

Submit your review
1
2
3
4
5
Submit
     
Cancel

Create your own review

Elliott Report
Average rating:  
 0 reviews