Andersen Windows & Doors Customer Service Contacts

Andersen Windows & Doors is a U.S.-based manufacturer that produces residential and commercial windows, doors, and related building products.

How to reach a person at Andersen Windows & Doors

Andersen Windows & Doors Responsiveness rating

rating
3/5

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What you need to know about Andersen Windows & Doors

Customer service experiences with Andersen Windows & Doors can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

Andersen Windows & Doors customer service response times

Andersen Windows & Doors’ customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:

Phone support
(800) 486-4861
Available Monday through Friday from 7:30 to 9 p.m., and Saturday and Sunday from 8 a.m. to 4 p.m. (all times Central).
Email supportAndersen Windows & Doors does not have email support, but it does have an online contact form.
Live chat supportAndersen Windows & Doors does not have live chat support.
Social mediaReplies are usually provided within a few hours to one business day.
Help center/FAQThe FAQ has access to common questions and product information.

How to resolve a problem with Andersen Windows & Doors

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Andersen Windows & Doors mailing address

100 4th Avenue North
Bayport, MN 55003

Andersen Windows & Doors loyalty program

Andersen Windows & Doors offers loyalty programs primarily for professionals, including the Contractor Rewards and Andersen Insider Program, which provide points and resources for business growth. Customers may also access referral rewards through Renewal by Andersen.

Andersen Windows & Doors social media channels

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Andersen Windows & Doors executive customer service contacts

Primary Contact
Eliza Chlebeck
VP Communications and Community
100 4th Avenue North
Bayport, MN 55003
eliza.chlebeck@andersencorp.com
(651) 264-5978

LinkedIn

Secondary Contact
Kale Johnson
Customer Experience Manager
100 4th Avenue North
Bayport, MN 55003
Kale.Johnson@andersencorp.com

LinkedIn

Chief Executive
Chris Galvin
100 4th Avenue North
Bayport, MN 55003
Chris.Galvin@andersencorp.com

Andersen Windows & Doors customer service policies

What is Andersen Windows & Doors' privacy policy?

Andersen Windows & Doors’ privacy policy outlines the collection, use, and sharing of personal information gathered through its websites, mobile apps, and other digital platforms. The company collects various types of personal data, including contact details, payment information, browsing behavior, and location data. This information is used for purposes such as improving services, marketing, and fulfilling customer requests. Andersen may share personal information with affiliates, service providers, and authorized retailers, and users have the option to opt out of the sale or sharing of their data. The policy also details users’ rights regarding their personal information and provides contact information for privacy-related inquiries.

What are Andersen Windows & Doors' terms and conditions?

Andersen Windows & Doors’ terms and conditions, last updated on October 17, 2019, govern the use of their websites and mobile applications. By accessing these platforms, users agree to comply with the terms, which include guidelines on acceptable conduct, intellectual property rights, and limitations of liability. The terms prohibit unauthorized use of content, restrict certain user behaviors, and outline procedures for submitting user-generated content. Andersen reserves the right to modify the site and terms at any time without notice.

How can I locate a shop?

To locate a nearby Andersen Windows & Doors retailer or showroom, use the where to buy tool. Enter your ZIP code or city to find authorized dealers, contractors, or service providers in your area.

Where can I get product support?

For comprehensive product support from Andersen Windows & Doors, visit the support center. This resource offers access to care and maintenance guides, installation instructions, replacement parts, and warranty information.

Frequently asked questions about Andersen Windows & Doors

How can I contact Andersen Windows & Doors customer service?

Call Andersen Windows & Doors customer service at (800) 486-4861.

When can I contact Andersen Windows & Doors customer service?

Available Monday through Friday from 7:30 to 9 p.m., and Saturday and Sunday from 8 a.m. to 4 p.m. (all times Central).

Does Andersen Windows & Doors have an online contact form?

Yes, you can find the online contact form here.

How to get professional help with your Andersen Windows & Doors problem

If you need help with Andersen Windows & Doors, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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