ANA (All Nippon Airways)

ANA (All Nippon Airways) is a Japanese airline offering domestic and international flights.

Telephone
Main : (310) 782-3011
Mailing address
1-5-2, Higashi-shimbashi
Minato-ku, Tokyo 105-7140 Japan
Website
ana.co.jp

What you need to know about ANA (All Nippon Airways)

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with ANA (All Nippon Airways)

Try self-service first

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Contact an executive

Start with the primary contact below, then escalate step by step if needed.

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Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

ANA (All Nippon Airways) customer service executives

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Primary
Toshio Nomura
Executive Vice President, The Americas
Secondary
Yoshiharu Naoki
Executive Vice President
Chief Executive
Koji Shibata
Chief Executive

Frequently asked questions about ANA

Yes, the address for ANA's North American office is: 1001 4th Ave, Suite 4500 Seattle, WA 98154.
Call ANA at (310) 782-3011.
You can cancel your flight online through your booking details on the ANA website or by contacting customer service at (310) 782-3011. Refund eligibility depends on the ticket type.

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