Amica Customer Service Contacts

Amica is an insurance company that provides auto, home, and life insurance.

Telephone
Main : (800) 242-6422
Mailing address
100 Amica Way
Lincoln, RI 02865
Website
amica.com

What you need to know about Amica Customer Service Contacts

Customer service experiences with Amica can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.

How to resolve a problem with Amica Customer Service Contacts

Try self-service first

Use our proven resolution methods, or Amica Customer Service Contacts’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Amica Customer Service Contacts respond?

Phone support
Typically immediate to a few minutes during business hours, but may take longer during peak times.

Auto, home, marine and umbrella customer service is available weekdays from 6 a.m. to 1 a.m. and weekends from 7 a.m. to midnight at (800) 242-6422.

Life customer service is available weekdays from 8 a.m. to 7 p.m. at (800) 234-5433 (all times Eastern).
Email support
Amica does not offer email support.
Online contact form
Replies via the online contact form are generally within 24 to 48 hours.
Live chat support
Usually instant or within a few minutes, depending on agent availability.

Representatives are available to help weekdays from 6 a.m. to midnight and weekends from 7 a.m. to midnight (all times Eastern).
Social media
Response times vary but often range from a few hours to a day.
Verified contacts

Amica Customer Service Contacts customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Katherine Knight
Senior Assistant VP
800-242-6422
Secondary
Theodore (Ted) Murphy
Sr. Executive Vice President, Chief Operations Officer
Chief Executive
Edmund Shallcross
Chief Executive

Amica Customer Service Contacts customer service policies

​Amica's privacy policy emphasizes the protection of nonpublic personal information (NPI) collected during applications or transactions, such as names, addresses, driving history, and credit information, and restricts its use to servicing customers' insurance needs, policies, and claims.

Amica Customer Service Contacts loyalty program

Amica does not have a loyalty program.

Frequently asked questions about Amica

Call Amica customer service at (800) 242-6422.
Auto, home, marine and umbrella customer service is available weekdays from 6 a.m. to 1 a.m. and weekends from 7 a.m. to midnight at (800) 242-6422. Life customer service is available weekdays from 8 a.m. to 7 p.m. at (800) 234-5433 (all times Eastern).
Yes, you can find Amica's online contact form here.

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