American Van Lines

American Van Lines is a moving company that offers local, long-distance, and international relocation services, including packing, storage, and other moving-related solutions for both residential and commercial customers.

Telephone
Main : (954) 318-1246
Mailing address
1351 NW 22nd Street
Pompano Beach, FL 33069
Website
americanvanlines.com

What you need to know about American Van Lines

American Van Lines customer service offers assistance with booking, inquiries, and resolving issues related to moving services.

How to resolve a problem with American Van Lines

Try self-service first

Use our proven resolution methods, or American Van Lines’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does American Van Lines respond?

Phone support
Response time can range from a few minutes to around 10 minutes, depending on call volume and the time of day. During peak periods, wait times may be longer.  You can reach the customer service department at (954) 318-1246.
Email support
Responses via email are within 24 to 48 hours, though it may vary depending on the volume of inquiries and the nature of the request.  You can email American Van Lines at customer.service@americanvanlines.com.
Live chat
American Van Lines customer service live chat response time is usually a few minutes, though it may vary depending on the time of day and current chat volume.
Social media
American Van Lines customer service responds to social media inquiries within 24 hours, although response times may vary depending on the platform and the volume of messages.  Here’s how to reach American Van Lines via social media.
Help center/FAQ
American Van Lines customer service help center or FAQ section provides immediate access to information, allowing customers to find answers instantly. However, for more specific or complex inquiries, response times from the help center team may take 24 to 48 hours.
Verified contacts

American Van Lines customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Dannie Trecek
Director of Customer Relations
Primary
Jeremy Frank
Vice President of Customer Service
Secondary
Matt Moran
Vice President of Operations
Chief Executive
Anthony DiSorbo
Chief Executive

American Van Lines customer service policies

American Van Lines collects personal information such as names, addresses, phone numbers, email addresses, and payment details to process your move.

Frequently asked questions about American Van Lines

To contact American Van Lines call (954) 318-1246 or email customer.service@americanvanlines.com.
Yes, American Van Lines can be contacted via an online chat service.
Yes, American Van Lines provides professional packing services to help protect your items during the move.

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