American Musical Supply is an online retailer that sells musical instruments, equipment, and accessories, specializing in gear for musicians, producers, and audio engineers.
How to reach a person at American Musical Supply
Main: (800) 458-4076
American Musical Supply Responsiveness rating
The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.
What you need to know about American Musical Supply
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with American Musical Supply
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.American Musical Supply mailing address
8 Thornton Rd
Oakland, NJ 07436-3116
American Musical Supply executive customer service contacts
Primary Contact
Greg Goldberg
Customer Experience Manager
8 Thornton Rd
Oakland, NJ 07436-3116
gregg@americanmusical.com
Secondary Contact
Pete Rubacky
COO
8 Thornton Rd
Oakland, NJ 07436-3116
prubacky@americanmusical.net
Chief Executive
Kenneth Hovey
8 Thornton Rd
Oakland, NJ 07436-3116
khovey@americanmusical.net
How can I contact American Musical Supply customer service?
You can contact American Musical Supply customer service at (800) 458-4076, email customerservice@americanmusical.com, or use the live chat feature on the website.
How do I track my order from American Musical Supply?
To track your order from American Musical Supply, log into your account and go to the order tracking page. Enter your order number to view the status and shipping updates for your musical gear.
Can I return a product to American Musical Supply?
Yes, American Musical Supply has a return policy that allows customers to return most products within 45 days of purchase.
How to get professional help with your American Musical Supply problem
If you need help with American Musical Supply, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.