American Musical Supply

American Musical Supply offers a 45-day money-back guarantee on most items purchased. If you're not completely satisfied with your purchase, you can return it within 45 days from the shipping date for a refund or exchange. To initiate a return, contact customer service at (800) 458-4076 to obtain a Return Authorization (RA) number. Ensure that returned items are in their original condition, including all packaging, accessories, and documentation. Some products may have specific return restrictions or may be subject to restocking fees. For detailed information and to access the return submission form, please visit the 45-Day Money Back Guarantee page on the American Musical Supply website.

American Musical Supply's privacy policy outlines the collection, use, and protection of personal information gathered from customers. The company collects data such as names, contact details, payment information, and browsing behavior to process orders, enhance user experience, and communicate promotions. Personal information may be shared with third-party service providers for order fulfillment, marketing, and analytics, but is not sold to unrelated parties. The company employs security measures to safeguard data and offers options for users to manage their information, including opting out of certain communications.

You can contact American Musical Supply customer service at (800) 458-4076, email customerservice@americanmusical.com, or use the live chat feature on the website.

To track your order from American Musical Supply, log into your account and go to the order tracking page. Enter your order number to view the status and shipping updates for your musical gear.

Yes, American Musical Supply has a return policy that allows customers to return most products within 45 days of purchase.