Amangiri is a holiday resort featuring a minimalist design and a tranquil, desert-inspired location.
Amangiri Responsiveness rating
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What you need to know about Amangiri
Amangiri’s customer service is prompt and attentive in addressing guest inquiries and needs.
- Amangiri’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Amangiri with our insider guide or through its executive contacts.
- Amangiri’s customer service policies are standard. Here are our frequently asked questions about Amangiri.
Amangiri customer service response times
Amangiri’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
| Phone support | Amangiri’s customer service phone support typically offers quick and efficient responses, aiming to address inquiries and issues in a timely manner. However, specific response times may vary depending on the volume of requests and the time of day. Call customer service at (833) 654-2626. |
| Email support | Amangiri’s customer service email support generally provides timely responses, with the aim of addressing inquiries within a reasonable time. Response times can vary based on request volume, but the company is typically prompt in acknowledging and resolving issues. Email Amangiri at amangiri@aman.com. |
| Live chat | Amangiri’s customer service live chat support typically offers quick responses, with agents aiming to assist customers in real-time. However, response times may vary depending on demand and availability of support staff. |
| Social media | Amangiri’s customer service through social media generally responds promptly to inquiries, though response times may vary depending on the platform and the volume of messages. The company typically aims to provide timely assistance but may take longer during peak times. Here’s how to reach Amangiri via social media. |
| Help center/FAQ | Amangiri’s customer service help center and FAQ section typically provide quick access to common information, allowing guests to find answers without needing direct support. If further assistance is needed, response times from the help center may vary. |
How to resolve a problem with Amangiri
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Amangiri mailing address
1 Kayenta Road
Canyon Point, UT 84741-0285
Amangiri executive customer service contacts
Primary Contact
Olivier Lordonnois
Managing Director
1 Kayenta Road
Canyon Point, UT 84741-0285
olordonnois@aman.com
Secondary Contact
Ben Trodd
Chief Operating Officer
1 Kayenta Road
Canyon Point, UT 84741-0285
btrodd@aman.com
Chief Executive
Vlad Doronin
1 Kayenta Road
Canyon Point, UT 84741-0285
vdoronin@aman.com
What is the relationship between Aman Luxury Travel Resorts and Hotels chain and Amangiri?
Amangiri is part of the Aman Luxury Travel Resorts and Hotels chain.
How can I contact Amangiri customer service?
Call (833) 654-2626 or email amangiri@aman.com.
Does Amangiri have an online chat service?
Yes, Amangiri has an online chat service.
Is Wi-Fi available at Amangiri?
Yes, Wi-Fi is available throughout the resort, including in guest rooms and public areas.
What is the difference between Amangiri and Camp Sarika, and which one should I book?
Amangiri is the main resort — 34 modernist suites built around a central pool carved from a rock escarpment, with a full-service spa, restaurant, and sweeping desert views. Camp Sarika is a separate 10-pavilion tented retreat a short drive or hike away; each pavilion has its own private plunge pool and fire pit, with a stronger emphasis on nature immersion and outdoor adventure. Guests staying at Camp Sarika have full access to Amangiri’s spa, pool, and dining facilities. Note that there are no connecting rooms at either property — families needing adjoining accommodation should confirm room configurations directly with the resort before booking.
How do I get to Amangiri — what airport should I fly into?
The closest commercial airport is Page Municipal Airport (PGA) in Arizona, about 25 minutes from the resort; Amangiri provides complimentary shuttle transfers from Page. Contour Airlines operates scheduled service between Phoenix Sky Harbor (PHX) and Page. Alternatively, you can drive from Las Vegas (roughly 4–4.5 hours) or Phoenix (approximately 4.5 hours). From Salt Lake City the drive is approximately 5 hours. Private charter service is available through RYL Jets, Amangiri’s preferred partner; email flightdesk@ryljets.com or call (310) 684-3192. If driving, plan to arrive before 4 p.m. to catch the desert sunset on property.
How hot does it get at Amangiri in summer, and will I still be able to do outdoor activities?
Summer temperatures (June–August) regularly exceed 100°F during the day. Most strenuous outdoor activities — hikes, via ferrata, UTV excursions — are best scheduled before 9 a.m. or after 6 p.m. to avoid peak heat. The resort programs summer heavily around its pool, spa, and Lake Powell water excursions, which are ideal in summer when lake waters are warmest. If outdoor adventure is your primary goal, spring (March–May) and fall (September–early November) offer the most comfortable conditions for activities outside the resort.
Is food and drink included in the room rate?
Yes — rates at both Amangiri and Camp Sarika are full-board, meaning breakfast, lunch, and dinner for two guests per room are included. Alcoholic beverages are not included and are charged separately. Some packaged offers also include spa credits or activity vouchers; check the current promotions page at aman.com/resorts/amangiri/exclusives before booking. Be aware that the dining menu is limited and does not change frequently, and there are no alternative restaurants nearby — the resort is extremely remote. If diverse dining options are important to you, factor this in before booking.
Are children allowed at Amangiri?
Amangiri welcomes children ages 1 and older. The resort’s remote luxury setting does not include dedicated children’s programs, but families with teenagers have reported positive experiences, particularly for outdoor excursions. Amangiri does not offer connecting rooms — families requiring adjoining accommodation should ask about suite configurations before booking. Fees for extra beds and cribs are not included in the room rate and must be paid on arrival. Note that some third-party booking sites incorrectly state a minimum age of 16; that information is inaccurate. Contact the resort directly at (833) 654-2626 or amangiri@aman.com to confirm room options for your family.
Are pets allowed at Amangiri, and what are the rules?
Yes, pets are welcome. Dogs and cats up to 50 lbs — a maximum of two pets per room — are permitted for a fee of $100 per pet, per night, collected at check-in. Pets are not allowed in the dining room, spa, or pool areas. You must request a pet-friendly room in advance; call (833) 654-2626 or email amangiri@aman.com before your arrival. Service animals are exempt from the pet fee. Keep in mind that the surrounding desert terrain can be dangerously hot during summer months, which poses real risks for animals outdoors.
Can I bring a drone or hire a photographer for a shoot during my stay?
Drones are prohibited on property to protect the natural environment and the privacy of other guests. Private professional or commercial photography — including social-media content creation with a hired photographer — is not permitted without prior written consent from the resort. Personal photography for non-commercial use is welcome. If you are planning any photography beyond casual personal use, contact Amangiri in advance at amangiri@aman.com; your photographer will need to be named and will be required to sign the resort’s photography agreement before arrival.
How to get professional help with your Amangiri problem
If you need help with Amangiri, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
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