Aman
Aman is a hotel and resort group that operates properties worldwide.
What you need to know about Aman
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Aman
Try self-service first
Use our proven resolution methods.
Contact an executive
Start with the primary contact below, then escalate step by step if needed.
Get free advocacy help
Contact Elliott Advocacy for free mediation of unresolved complaints.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.
Verified contacts
Aman customer service executives
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Primary
Olivier Lordonnois
Managing Director Americas
Chief Executive
Vlad Doronin
Chief Executive Officer
Frequently asked questions about Aman
Call (833) 654-2626 or email reservations@aman.com.
The cancellation policy varies depending on the specific resort and booking terms. Typically, cancellation is allowed up to a certain period before arrival, but fees may apply. It's best to check the terms during booking.
Reservations can be made directly on the Aman website, through their mobile app, or by contacting customer service at (833) 654-2626 or email reservations@aman.com.
Modifications are allowed, subject to availability and the terms of the booking. Contact customer service at (833) 654-2626 or email reservations@aman.com to make changes.
Yes, Aman resorts cater to dietary restrictions and preferences. It's recommended to inform the resort in advance or upon arrival.
Outdated info? Report it here
Disclaimer: Contact information is believed reliable but not guaranteed. Executives change contact details frequently. If an email bounces or a number is wrong, report it immediately. Published September 1, 2024. Updated June 25, 2026.