Ultra is a shoe company known for producing footwear designed specifically for ultra-distance running, with a focus on durability, comfort, and performance for long-distance athletes.
What you need to know about Altra
The company responds to most customer complaints in a satisfactory manner.
How to resolve a problem with Altra
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Altra mailing address
1551 Wewatta St.
Denver, CO 80202
Altra executive customer service contacts
Primary Contact
Brian Beckstead
Co-Founder
1551 Wewatta St.
Denver, CO 80202
brian.beckstead@vfc.com
Secondary Contact
Ben Bartley
Senior Manager, Sales Operations
1551 Wewatta St.
Denver, CO 80202
ben.bartley@vfc.com
Chief Executive
Jen McLaren
1551 Wewatta St.
Denver, CO 80202
jen.mclaren@vfc.com
What is the relationship between Altra and VF Corporation?
Ultra is part of VF Corporation (VFC), a global apparel and footwear company that owns a portfolio of brands, including Altra.
How can I contact Altra customer service?
Call (888) 851-9411 or email altra_customerservice@vfc.com.
Does Altra have an online contact form?
Yes, you can find the online contact form here.
When can I contact Altra customer service?
Monday to Friday 8 a.m. to 6 p.m. Central time.
How to get professional help with your Altra problem
If you need help with Altra, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.