Alternative Claims Management provides insurance claims and risk management services tailored for the rental car industry, specializing in accident claims recovery and loss prevention.
Alternative Claims Management Responsiveness rating
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What you need to know about Alternative Claims Management
The company responds to most customer complaints in a satisfactory manner.
How to solve a problem with Alternative Claims Management
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.Alternative Claims Management mailing address
140 Heimer Rd
San Antonio, TX 78232
Alternative Claims Management social media channels
Alternative Claims Management executive customer service contacts
Primary Contact
Traci Gwitt
COO
140 Heimer Rd
San Antonio, TX 78232
Traci.Gwitt@altclaim.com
Chief Executive
David Gust
140 Heimer Rd
San Antonio, TX 78232
David.gust@altclaim.com
How can I contact Alternative Claims Management
Call (210) 340-4400 or email info@altclaim.com.
How long does it take for a claim to be processed?
The time frame for processing a claim varies depending on complexity, documentation, and required assessments. Generally, straightforward claims may be resolved within a few weeks, while more complex claims could take longer.
How can I check the status of my claim?
You can check your claim status via:
- Alternative Claims Management’s online portal, which provides real-time updates. Log in to your account to access your claim information.
- Contacting customer service at (210) 340-4400 or email info@altclaim.com.
How to get professional help with your Alternative Claims Management problem
If you need help with Alternative Claims Management, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.
