Almay

Almay produces products such as foundation, mascara, eyeshadow and lipstick.

Telephone
Customer service : (800) 992-5629
Mailing address
One New York Plaza
New York, NY 10004
Website
almay.com

What you need to know about Almay

Almay customer service phone support generally responds promptly during business hours, with wait times varying depending on call volume.

How to resolve a problem with Almay

Try self-service first

Use our proven resolution methods, or Almay’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Almay respond?

Phone support
Almay’s phone support typically provides assistance quickly, though response times may be longer during peak periods. Call customer service at (800) 992-5629.
Email support
Almay does not provide a direct customer service email address on its website. However, the company offers an online contact form for inquiries.
Live chat
Almay does not currently offer live chat support.
Social media
Almay's customer service on social media typically responds within a few days, though response times may vary based on the platform and inquiry volume. You can reach out to the company via social media accounts on platforms such as Facebook and X. Here's how to reach Almay via social media.
Help center/FAQ
Almay’s customer service help center or FAQ section may provide immediate answers to common questions, but if further assistance is needed, response times for follow-up inquiries via email or phone may take a few business days.
Verified contacts

Almay customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Jorge Pinzon
Senior Director of Operations
Secondary
Andrew Kerns
Director of Operations
Chief Executive
Michelle Peluso
Chief Executive

Almay customer service policies

Almay's accessibility statement outlines Almay's commitment to meeting accessibility standards.

Almay loyalty program

Almay does not currently offer a rewards or loyalty program.

Frequently asked questions about Almay

Revlon is the parent company of Almay. Revlon acquired the Almay brand in 1987.
Track your order on the website using the tracking number provided in your confirmation email.

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