Almay produces products such as foundation, mascara, eyeshadow and lipstick.
What you need to know about Almay
Almay customer service phone support generally responds promptly during business hours, with wait times varying depending on call volume.
- Almay’s customer service response times depend on elements such as contact method, inquiry volume, and the nature of the issue.
- To resolve a problem with Almay, you can use our insider guide or reach out through our executive contacts.
- The customer service policies for Almay are standard. Below you’ll find our frequently asked questions about the Almay.
Almay customer service response times
Almay customer service typically responds within a few business days, with faster support available by phone. However, here’s a general idea of what to expect:
Phone support | Almay’s phone support typically provides assistance quickly, though response times may be longer during peak periods. Call customer service at (800) 992-5629. |
Email support | Almay customer service email support typically responds within a few business days, but response times may vary depending on inquiry volume. Email Almay at revlonconsumer@revlon.com. |
Live chat | Almay does not currently offer live chat support. |
Social media | Almay’s customer service on social media typically responds within a few days, though response times may vary based on the platform and inquiry volume. You can reach out to the company via social media accounts on platforms such as Facebook and X. Here’s how to reach Almay via social media. |
Help center/FAQ | Almay’s customer service help center or FAQ section may provide immediate answers to common questions, but if further assistance is needed, response times for follow-up inquiries via email or phone may take a few business days. |
How to resolve a problem with Almay
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Almay mailing address
One New York Plaza
New York, NY 10004
Almay executive customer service contacts
Primary Contact
Jorge Pinzon
Senior Director of Operations
One New York Plaza
New York, NY 10004
jorge.pinzon@revlon.com
Secondary Contact
Andrew Kerns
Director of Operations
One New York Plaza
New York, NY 10004
andrew.kerns@revlon.com
Chief Executive
Michelle Peluso
One New York Plaza
New York, NY 10004
michelle.peluso@revlon.com
What is the relationship between Almay and Revlon?
Revlon is the parent company of Almay. Revlon acquired the Almay brand in 1987.
How can I contact Almay customer service?
Call (800) 992-5629 or email revlonconsumer@revlon.com.
How can I track my Almay order?
Track your order on the website using the tracking number provided in your confirmation email.
How to get professional help with your Almay problem
If you need help with Almay, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.