Almay Customer Service Contacts

Almay produces products such as foundation, mascara, eyeshadow and lipstick.

How to reach a person at Almay

Almay Responsiveness rating

rating
3/5

The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings. Rate Almay

What you need to know about Almay

Almay customer service phone support generally responds promptly during business hours, with wait times varying depending on call volume.

Almay customer service response times

Almay customer service typically responds within a few business days, with faster support available by phone. However, here’s a general idea of what to expect:

Phone supportAlmay’s phone support typically provides assistance quickly, though response times may be longer during peak periods. Call customer service at (800) 992-5629.
Email supportAlmay customer service email support typically responds within a few business days, but response times may vary depending on inquiry volume. Email Almay at revlonconsumer@revlon.com.
Live chatAlmay does not currently offer live chat support.
Social mediaAlmay’s customer service on social media typically responds within a few days, though response times may vary based on the platform and inquiry volume. You can reach out to the company via social media accounts on platforms such as Facebook and X. Here’s how to reach Almay via social media.
Help center/FAQAlmay’s customer service help center or FAQ section may provide immediate answers to common questions, but if further assistance is needed, response times for follow-up inquiries via email or phone may take a few business days.

How to resolve a problem with Almay

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Almay mailing address

One New York Plaza
New York, NY 10004

Almay loyalty program

Almay does not currently offer a rewards or loyalty program.

Almay social media channels

X


Almay executive customer service contacts

Primary Contact
Jorge Pinzon
Senior Director of Operations
One New York Plaza
New York, NY 10004
jorge.pinzon@revlon.com

LinkedIn

Secondary Contact
Andrew Kerns
Director of Operations
One New York Plaza
New York, NY 10004
andrew.kerns@revlon.com

LinkedIn

Chief Executive
Michelle Peluso
One New York Plaza
New York, NY 10004
michelle.peluso@revlon.com

LinkedIn

Almay customer service policies

What is Almay's accessibility statement?

Almay’s accessibility statement outlines Almay’s commitment to meeting accessibility standards.

What is Almay's privacy policy?

Almay explains how it collects, uses, and protects customer information in its privacy policy. The policy outlines how Almay may share personal data with affiliates or third parties for service fulfillment. Customers can access and update their data. The policy also specifies how long Almay retains data.

What is Almay's rights and responsibilities policy?

Almay outlines its obligations to provide quality products and services in its rights and responsibilities policy. Customers must follow the proper procedures for contacting support or making returns. Both parties must comply with relevant laws and terms of use.

How can I access Almay's self-service options?

Access Almay’s self-service options through the website, which provides answers to common questions, guides, and product information.

What if I have an accessibility issue with Almay's website?

Report any issues through Almay’s accessibility statement on the website for resolution.

How can I find a store that sells Almay products?

Use Almay’s store locator on the website to find nearby retailers that carry Almay products.

Frequently asked questions about Almay

What is the relationship between Almay and Revlon?

Revlon is the parent company of Almay. Revlon acquired the Almay brand in 1987.

How can I contact Almay customer service?

How can I track my Almay order?

Track your order on the website using the tracking number provided in your confirmation email.

How to get professional help with your Almay problem

If you need help with Almay, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

Get Help
DISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.

If an email address bounces or a phone number is wrong, please report it to us immediately through this form.

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