Ally

Ally is a financial services company that offers online banking, auto loans, home loans, investing services, and personal finance products.

Telephone
Main : (877) 247-2559
Mailing address
500 Woodward Avenue
Detroit, MI 48226
Website
ally.com

What you need to know about Ally

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Ally

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

Ally customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Alison Summerville
Business Administration Executive
Secondary
John Schaller
Director, Customer Care
Chief Executive
Michael G. Rhodes
500 Woodward Avenue

Frequently asked questions about Ally

Ally’s customer service is available 24/7.
You can reset your password by selecting "Forgot username or password" on the login page and following the prompts.

Outdated info? Report it here