Allstate Customer Service Contacts

Allstate is an American insurance company that offers a range of insurance products, including auto, home, life, and other types of coverage. They provide financial protection and support to individuals and families in case of accidents, damage, or other unexpected events.

How to reach a person at Allstate

Allstate Responsiveness rating


The Elliott Responsiveness Rating scores companies based on how responsive they are to customers. Here's more information about our ratings.

What you need to know about Allstate

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Allstate

This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

Allstate mailing address

Allstate Insurance Company
2775 Sanders Road
Northbrook, IL 60062-6127

Allstate social media channels


Allstate executive customer service contacts

Primary Contact
Troy Hawkes
Executive Vice President and General Manager
2775 Sanders Road
Northbrook, IL 60062

Secondary Contact
Elizabeth Brady
Executive Vice President, Chief Marketing, Customer and Communications Officer
2775 Sanders Road
Northbrook, IL 60062

Chief Executive
Tom Wilson
Chair, President and Chief Executive Officer
2775 Sanders Road
Northbrook, IL 60062

Frequently asked questions about Allstate

What is the number for Allstate?

The customer service number for Allstate is (800) 255-7828.

Can I cancel Allstate anytime?

Yes, you can cancel your Allstate insurance policy at any time. However, there might be some conditions or fees depending on the terms of your policy.

Can I cancel my insurance policy and get my money back?

Whether you can get a refund when you cancel your insurance policy depends on the terms of your policy and the timing of the cancellation. If you cancel before the policy term ends, you may be eligible for a prorated refund of the unused premium.

How do I cancel my Allstate subscription?

Cancel your Allstate insurance policy, by contacting your Allstate agent or call Allstate customer service at (800) 255-7828.

How to get professional help with your Allstate problem

If you need help with Allstate, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.

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