Allstate

Allstate is an American insurance company that offers a range of insurance products, including auto, home, life and other types of coverage. They provide financial protection and support to individuals and families in case of accidents, damage or other unexpected events.

Telephone
Main : (800) 255-7828
Mailing address
Allstate Insurance Company, 2775 Sanders Road
Northbrook, IL 60062-6127
Website
allstate.com

What you need to know about Allstate

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with Allstate

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

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Verified contacts

Allstate customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Troy Hawkes
Executive Vice President and General Manager
Secondary
Elizabeth Brady
Executive Vice President, Chief Marketing, Customer and Communications Officer
Chief Executive
Tom Wilson
Chair, President and Chief Executive Officer

Frequently asked questions about Allstate

The customer service number for Allstate is (800) 255-7828.
Yes, you can cancel your Allstate insurance policy at any time. However, there might be some conditions or fees depending on the terms of your policy.
Whether you can get a refund when you cancel your insurance policy depends on the terms of your policy and the timing of the cancellation. If you cancel before the policy term ends, you may be eligible for a prorated refund of the unused premium.
Cancel your Allstate insurance policy by contacting your Allstate agent or call Allstate customer service at (800) 255-7828.

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