Allianz Partners is the world’s largest property and casualty insurer.
What you need to know about Allianz Partners
The claims process can be highly automated. Appeals are reviewed by a real person and are usually decided in the customer’s favor. Our advice: Keep a good paper trail.
How to resolve a problem with Allianz Partners
Use the claims system but don’t be afraid to appeal to one of the executives listed.
Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.
Allianz Partners mailing address
Allianz Partners
9950 Mayland Drive
Richmond, VA 23233
Allianz Partners social media channels
Allianz Partners executive customer service contacts
Primary Contact
Elena Edwards
Chief Markets Officer, Member of the Board of Management
9950 Mayland Drive
[email protected] , [email protected]
(804) 281 6000
Secondary Contact
Robert Cavaliere
Chief Sales Officer
9950 Mayland Drive
[email protected] , [email protected]
(804) 285-3300
Chief Executive
Jeff Wright
CEO
9950 Mayland Drive
[email protected] , [email protected]
(800) 950-5872
How can I contact Allianz Partners customer service?
You can get in touch with Allianz Partners in these ways:
- 24-hour assistance hotline: Call (800) 654-1908 anytime for help.
- Allianz Life: If you have questions about Allianz Life, call (800) 950-1962 for customers and (800) 950-7372 for financial professionals.
- Variable annuities: For questions about variable annuities, call (800) 624-0197 for customers and (800) 542-5427 for financial professionals.
- Website support team: Need help with the website? Call (800) 950-3347.
What are Allianz Partners customer service's operating hours?
Allianz Partners have a 24-hour assistance hotline. Call (800) 654-1908 anytime for help.
How can I get a refund from Allianz Partners?
To get a refund from Allianz Partners in the United States, you usually need to follow these steps:
- Review your plan documents: Check your benefits, maximum payout, and any terms and conditions that apply.
- File a claim: Submit a claim on the Allianz website. Make sure to include all necessary information and documents.
- Wait for confirmation: After filing, you’ll get an email confirming receipt of your claim. It’ll contain your claim number, which you can use to check your claim status.
- Follow up: If you get additional reimbursement, contact the Allianz Recovery Department and mention your claim number.
Remember, the process may vary based on your policy details and refund reason.
How to get professional help with your Allianz Partners problem
If you need help with Allianz Partners, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
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