Air Mauritius

Air Mauritius is the national airline of the Republic of Mauritius, based in Port Louis. Founded in 1967, it operates flights to destinations across Europe, Asia, Africa, Australia and the Indian Ocean.

Telephone
Call centre (reservations & ticketing) : +230 207 7575
Head office : +230 207 7070
Baggage services : +230 603 3072
Kestrelflyer (loyalty) : +230 207 7800
Email
Mailing address
President John Kennedy Street
Port Louis
Website
airmauritius.com

What you need to know about Air Mauritius

Air Mauritius handles customer service by phone, email and online request forms.

How to resolve a problem with Air Mauritius

Try self-service first

Use our proven resolution methods, or Air Mauritius’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Air Mauritius respond?

Phone support

Air Mauritius’s call centre for reservations and ticketing is +230 207 7575; its head office line is +230 207 7070. See the Contact Us page.

Email support

Air Mauritius can be emailed at contact@airmauritius.com for general queries and reservations_mru@airmauritius.com for reservations and ticketing.

Live chat support

Air Mauritius does not offer a live chat. Customer claims are submitted through online forms on its Customer Support page.

Social media

Air Mauritius is active on Facebook, Instagram, X and YouTube.

Help center/FAQ

Air Mauritius publishes answers to common questions in its FAQ section.

Verified contacts

Air Mauritius customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Chief Executive
Andre Viljoen
Chief Executive Officer

Air Mauritius customer service policies

Air Mauritius explains how it handles personal data in its privacy policy.
The rights and responsibilities of passengers are set out in the Air Mauritius conditions of carriage.
Use of the Air Mauritius website is governed by its terms of use.

Air Mauritius loyalty program

Kestrelflyer is Air Mauritius’s frequent flyer programme, which lets members earn and redeem miles on Air Mauritius flights and other benefits. Learn more on the Kestrelflyer page.

Frequently asked questions about Air Mauritius

You can call Air Mauritius’s reservations and ticketing call centre on +230 207 7575 or its head office on +230 207 7070, or email contact@airmauritius.com.
Air Mauritius can be reached at contact@airmauritius.com for general customer contact and reservations_mru@airmauritius.com for reservations and ticketing.
Air Mauritius does not publish fixed call-centre hours. You can reach it by phone, email, or the online request forms on its Customer Support page.
For the Kestrelflyer loyalty programme, call +230 207 7800 or email mkloyal@airmauritius.com.
Air Mauritius is the national airline of the Republic of Mauritius.

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