Air Europa is a Spanish airline that operates domestic and international flights across Europe, the Americas, and other regions.
What you need to know about Air Europa
Customer service experiences with Air Europa can be hit or miss. Some users report fast, helpful responses, while others find the support to be slow.
- Air Europa’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Air Europa with our insider guide or through our executive contacts.
- Air Europa’s customer service policies are standard. Here are our frequently asked questions about Air Europa.
AirEuropa customer service response times
Air Europa’s customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Available 24/7 at +34-911-40-15-01. Hold times may vary, with Fridays typically experiencing lower call volumes. |
Email support | Expect a response within approximately 30 days. Email relacionesconclientes@air-europa.com |
Online contact form | Accessible via the “customer service” section on the website. Expect a response within approximately 30 days. |
Live chat support | Air Europa does not offer live chat support. |
Social media | Air Europa is active on social media platforms like Facebook and X. Response times are unknown. |
How to resolve a problem with Air Europa
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Air Europa mailing address
Polígono Son Noguera
Carretera Arenal-Llucmajor
km 21.5, 07620 Llucmajor, Balearic Islands Spain
Air Europa executive customer service contacts
Primary Contact
María Jesús del Hoyo
Head of Customer Service
Polígono Son Noguera
Carretera Arenal-Llucmajor
km 21.5, 07620 Llucmajor, Balearic Islands Spain
mariajesus.delhoyo@globalia.com
Secondary Contact
Delmon Do
VP of Safety and Compliance Monitoring
Polígono Son Noguera
Carretera Arenal-Llucmajor
km 21.5, 07620 Llucmajor, Balearic Islands Spain
jasalazar@air-europa.com
Chief Executive
Juan José Hidalgo
Polígono Son Noguera
Carretera Arenal-Llucmajor
km 21.5, 07620 Llucmajor, Balearic Islands Spain
jhidalgo@globalia.com
How can I contact Air Europa customer service?
Call +34-911-40-15-01 or email relacionesconclientes@air-europa.com.
Does Air Europa have an online contact form?
Yes, you can find the online contact form here.
When can I contact Air Europa customer service?
Air Europa customer service is available 24/7.
How to get professional help with your Air Europa problem
If you need help with Air Europa, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.