AERCAR Rentals

This is the most common complaint about AERCAR at pickup. Multiple travellers report being pressured to purchase AERCAR's own insurance at the counter even when they already had CDW cover through a third-party booking platform. You are entitled to decline additional cover if you have documentation showing your existing CDW. Bring a printed copy of your booking voucher and read it carefully before you queue. If staff pressure you, calmly state your cover in writing. The basic CDW is already included in your rental price, but note that it comes with a deposit excess — review AERCAR's own insurance tiers at aercar.com/page/Terms before you travel so you know what you are and are not covered for.

AERCAR's terms and conditions cover all aspects of the rental agreement. All rentals include Collision Damage Waiver (CDW) with an excess deposit ranging from €800 for a mini car up to €2,000 for larger vehicles, blocked on a credit card at pickup. Customers can reduce or eliminate this excess by purchasing optional Excess Reduction Cover (€8–€15/day), Full Cover Insurance, or Extra Damage Waiver for tyres and glass. The fuel policy is full-to-full, with a €20 penalty for any fuel missing on return. Driving on the Turkish-controlled northern part of Cyprus is strictly prohibited and will invalidate all insurance. The minimum rental age is 21 and maximum is 75; drivers aged 21–24 or over 75 pay a €7.50/day surcharge. Adding a driver costs €4.50/day. One-way rentals between locations carry a €50 fee.

Call +357-250-80720 or email info@aercar.com.

AERCAR Rentals provides shuttle services from airports to rental locations, but some customers report needing to call the company upon arrival for pickup instructions, especially at Larnaca and Paphos Airports. The wait times may vary.

The refund of deposits is generally quick, but it’s best to confirm policies upon booking to avoid delays.