Adidas adiClub

Adidas adiClub is a loyalty program that offers members exclusive rewards, early access to product drops, and personalized offers.

Telephone
Customer service : (800) 982-9337
Mailing address
Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
Website
adidas.com

What you need to know about Adidas adiClub

Adidas adiClub customer service response times can vary depending on the volume of inquiries and the complexity of the issue. In general, the company aims to provide timely assistance, but response times may be longer during peak periods or high-demand times.

How to resolve a problem with Adidas adiClub

Try self-service first

Use our proven resolution methods, or Adidas adiClub’s self-service links below.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

How fast does Adidas adiClub respond?

Phone support
Adidas adiClub customer service phone support typically aims to respond within a reasonable time frame, though exact wait times can vary depending on call volume. Call customer service at (800) 982-9337.
Email support
Adidas adiClub does not provide a direct email address for customer support; instead, the company handles inquiries through the online contact forms or customer service pages. Response times can vary, but you can generally expect a reply within 24 to 48 hours, depending on the complexity of your issue and current demand.
Live chat
Adidas adiClub's live chat support typically provides quick responses, with initial replies often within a few minutes during regular hours. However, wait times may increase during peak hours or high-demand periods.
Social media
Adidas adiClub customer service via social media generally responds within a few hours, though response times can vary depending on the platform and current demand. It’s often quite active on X and Facebook, making it a good option if you're looking for a quicker reply or have a less complex issue. Keep in mind that replies may take longer during weekends or peak periods. Here's how to read Adidas adiClub via social media.
Help center/FAQ
Adidas adiClub’s help center and FAQ sections provide instant, self-service support, so there is no wait time for browsing answers. While it covers a wide range of common questions, more complex issues may still require contacting customer support directly through other channels, where response times can vary.
Verified contacts

Adidas adiClub customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Markus Baumann
SVP Global Operations
Secondary
Martin Shankland
Global Operations
Chief Executive
Bjorn Gulden
Chief Executive

Adidas adiClub customer service policies

The Adidas adiClub privacy policy outlines how Adidas uses, collects, and protects personal information provided by its members. It explains the types of data collected, including contact information and purchase history, and details how those data are used to personalize services, offer rewards, and improve the user experience.

Adidas adiClub loyalty program

(800) 982-9337

adidas.com

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Rate Adidas adiClub

What you need to know about Adidas adiClub

Adidas adiClub customer service response times can vary depending on the volume of inquiries and the complexity of the issue. In general, the company aims to provide timely assistance, but response times may be longer during peak periods or high-demand times.