Adidas adiClub is a loyalty program that offers members exclusive rewards, early access to product drops, and personalized offers.
What you need to know about Adidas adiClub
Adidas adiClub customer service response times can vary depending on the volume of inquiries and the complexity of the issue. In general, the company aims to provide timely assistance, but response times may be longer during peak periods or high-demand times.
- Adidas adiClub customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue.
- You can resolve a problem with Adidas adiClub with our insider guide or through its executive contacts.
- Adidas adiClub customer service policies are standard. Here are our frequently asked questions about Adidas adiClub.
Adidas adiClub customer service response times
Adidas adiClub customer service response times can vary depending on the method of contact, the volume of inquiries, and the nature of the issue. However, here’s a general idea of what to expect:
Phone support | Adidas adiClub customer service phone support typically aims to respond within a reasonable time frame, though exact wait times can vary depending on call volume. Call customer service at (800) 982-9337. |
Email support | Adidas adiClub does not provide a direct email address for customer support; instead, the company handles inquiries through the online contact forms or customer service pages. Response times can vary, but you can generally expect a reply within 24 to 48 hours, depending on the complexity of your issue and current demand. |
Live chat | Adidas adiClub’s live chat support typically provides quick responses, with initial replies often within a few minutes during regular hours. However, wait times may increase during peak hours or high-demand periods. |
Social media | Adidas adiClub customer service via social media generally responds within a few hours, though response times can vary depending on the platform and current demand. It’s often quite active on X and Facebook, making it a good option if you’re looking for a quicker reply or have a less complex issue. Keep in mind that replies may take longer during weekends or peak periods. Here’s how to read Adidas adiClub via social media. |
Help center/FAQ | Adidas adiClub’s help center and FAQ sections provide instant, self-service support, so there is no wait time for browsing answers. While it covers a wide range of common questions, more complex issues may still require contacting customer support directly through other channels, where response times can vary. |
How to resolve a problem with Adidas adiClub
This guide on how to solve a customer service problem will help you resolve most problems with the company. You can also refer to the executive contacts below or contact our advocacy team directly.
Adidas adiClub mailing address
Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
Adidas adiClub executive customer service contacts
Primary Contact
Markus Baumann
SVP Global Operations
Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
markus.baumann@adidas-group.com
Secondary Contact
Martin Shankland
Global Operations
Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
martin.shankland@adidas-group.com
Chief Executive
Bjorn Gulden
Adi-Dassler-Straße 1
Herzogenaurach, Germany 91074
bjorn.gulden@adidas-group.com
How can I contact Adidas adiClub customer service?
To contact Adidas adiClub call (800) 982-9337.
How do I earn points in Adidas adiClub?
Earn points by making purchases, engaging with the brand on social media, or completing specific activities and challenges in the app.
What can I do with my Adidas adiClub points?
Points can be redeemed for discounts, exclusive products, or other rewards, depending on your membership level.
How to get professional help with your Adidas adiClub problem
If you need help with Adidas adiClub, you can contact our advocacy team or just click the "Get Help" button. For immediate assistance, you can also send us a message on our Facebook group. Note: We do not charge for our advocacy.
Get HelpDISCLAIMER: The names, numbers and email addresses on this page are provided for informational purposes and are believed to be reliable. However, they should in no way be construed as a guarantee of their accuracy by Elliott.org. Company executives change their email addresses and phone numbers frequently to avoid contact with customers.
If an email address bounces or a phone number is wrong, please report it to us immediately through this form.