ActiveBuilding

ActiveBuilding is an online platform that helps residents of apartment communities manage their living experience. It allows residents to pay rent, submit maintenance requests, and communicate with property management and neighbors through a website or mobile app.

Telephone
Main : (877) 325-7243
Email
Mailing address
RealPage, Inc., 2201 Lakeside Blvd
Richardson, TX 75082
Website
realpage.com

What you need to know about ActiveBuilding

The company responds to most customer complaints in a satisfactory manner.

How to resolve a problem with ActiveBuilding

Try self-service first

Use our proven resolution methods.

Contact an executive

Start with the primary contact below, then escalate step by step if needed.

Get free advocacy help

Contact Elliott Advocacy for free mediation of unresolved complaints.

Note: If you’re having customer service trouble, please use our proven methods for fixing any consumer problem before contacting a manager.

We care about accuracy. If any of the following email addresses bounce back or the phone numbers are incorrect, please report it to us immediately through this form.

Verified contacts

ActiveBuilding customer service executives

Maintained by Elliott Advocacy and updated regularly. Here’s how we do it →

Primary
Joana Castro
Director

Frequently asked questions about ActiveBuilding

To reset your ActiveBuilding account, go to the ActiveBuilding login page and click on the "Forgot your password?" link. Enter the email address associated with your account, and you will receive an email with instructions to reset your password.
To make a payment on ActiveBuilding, log in to your account and navigate to the "Payments" section. Select the payment method (e.g., credit card, bank account) and enter the required information. Follow the prompts to complete the transaction.
Yes, ActiveBuilding has a mobile app available for both iOS and Android devices. You can download it from the Apple App Store or Google Play Store.
To create an ActiveBuilding account, you need an invitation from your property management. Once you receive the invitation email, click on the link provided, and follow the instructions to set up your account.
Yes, ActiveBuilding is a legitimate platform used by many property management companies to facilitate communication, payments, and other services for residents.
The official website for ActiveBuilding is www.activebuilding.com.

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