Can Venmo really just freeze my account like this?

Venmo just froze Joshua Hethcoat’s account — along with his $2,000.  Now he wants to know how to get his account unfrozen and regain access to his money. Can we help?

Read more “Can Venmo really just freeze my account like this?”

Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!

If you clicked on this story for your “free” gift card, you’ll definitely want to keep reading. I’ve issued plenty of warnings about “free” products and some of you, dear readers, think I’ve gone too far.

After all, aren’t some of the best things in life free?

Perhaps. (#6: Counting down the top articles of 2019) Read more “Congratulations, you’ve won a free $1,000 gift card – just click here to redeem it!”

Can you get a refund for all that stuff you bought on Facebook?

Jeri Lynn Wentz says the “fashionable” clothes she recently bought on Facebook were a giant disappointment. And when she tried to return the garments, the retailer gave her strange instructions. But in the end, the clothing company kept her money — and the low-quality items Wentz sent back.

Can the Elliott Advocacy team persuade PayPal to refund this Facebook shopping fiasco? Read more “Can you get a refund for all that stuff you bought on Facebook?”

What is going on with Delta Auto Protect?!

Like many, many other consumers who have contacted the Elliott Advocacy team, Delta Auto Protect owes Lashawn Lyles a refund. So why won’t the company just send the $1,083? Read more “What is going on with Delta Auto Protect?!”

How do I get Sealy to replace my defective mattress?

Don’t look now, but chances are your mattress is covered by a ridiculously long warranty. Or so you might think. But Vijay Khasat recently found out what Sealy meant by “20 years” when he tried to get the company to replace what he claims is a defective mattress.

It turns out 20 years is not 20 years, at least in the traditional, dictionary-definition sense. His odyssey to replace a bad mattress is a reminder for all of us to read the fine print on your warranty. (The mattress police won’t save you, but maybe my advocacy team can help.) Read more “How do I get Sealy to replace my defective mattress?”