Did I really pay for worthless Amazon gift cards?

Did Deborah Morse-Kahn get tricked into buying worthless Amazon gift cards? Nothing seemed amiss when she made the cash purchase at her local mom and pop pharmacy. But when she tried to load the $100 value into her online account, she found out something was wrong — very wrong. Can we help? Read more “Did I really pay for worthless Amazon gift cards?”

A Metro PCS special offer that wasn’t — until it was

Richard Edert and his wife saw an attractive offer on the website of Metro PCS. But when they went to the store, a representative told them the offer didn’t exist. Can our advocates fix it?
Read more “A Metro PCS special offer that wasn’t — until it was”

Help! Mice ate my rugs in a CubeSmart storage facility

The climate-controlled CubeSmart storage facility Alex Packer rents has a small problem. He claims mice ate several kilim rugs — and a leather sofa and chair. Will the company fix the damage? Read more “Help! Mice ate my rugs in a CubeSmart storage facility”

I’m worried about my Worry No More plan from Macy’s

When Sharon Morrison tries to buy a Worry No More protection plan for her new furniture, Macy’s declines. Now she’s worried she’ll never get a Worry No More plan to cover her chair and sofa. What’s going on here? Read more “I’m worried about my Worry No More plan from Macy’s”

Please, help me get out of my NYSC membership!

Elizabeth Kuster wants out of her NYSC membership. No question about it. But the gym won’t let her go, and it won’t stop charging her. But when she files a credit card chargeback, things go from bad to worse. Is there anything we can do to help here? Read more “Please, help me get out of my NYSC membership!”