What is going on with Delta Auto Protect?!

Like many, many other consumers who have contacted the Elliott Advocacy team, Delta Auto Protect owes Lashawn Lyles a refund. So why won’t the company just send the $1,083? Read more “What is going on with Delta Auto Protect?!”

How do I get Sealy to replace my defective mattress?

Don’t look now, but chances are your mattress is covered by a ridiculously long warranty. Or so you might think. But Vijay Khasat recently found out what Sealy meant by “20 years” when he tried to get the company to replace what he claims is a defective mattress.

It turns out 20 years is not 20 years, at least in the traditional, dictionary-definition sense. His odyssey to replace a bad mattress is a reminder for all of us to read the fine print on your warranty. (The mattress police won’t save you, but maybe my advocacy team can help.) Read more “How do I get Sealy to replace my defective mattress?”

I wanted to share a car — not these parking tickets!

When Thomas Bifano booked a Zipcar to run a few errands in Boston, he thought he would only share a car. But Zipcar added one more thing: a parking ticket earned by a previous driver. Now Bifano wants my advocacy team to help us fix his car sharing problem. Read more “I wanted to share a car — not these parking tickets!”

This is how to easily lose your money to a crowdfunding fail (2019 update)

There’s a fine line between a crowdfunding fail and a crowdfunding scam. The CoolPeds iBike crowdfunding campaign seems to have ridden fairly close to that line. And although the experienced investors on the ABC hit show “Shark Tank” declined to support Chan’s inventions, several of our readers without that level of business expertise say they got burned. Read more “This is how to easily lose your money to a crowdfunding fail (2019 update)”