I wanted to share a car — not these parking tickets!

When Thomas Bifano booked a Zipcar to run a few errands in Boston, he thought he would only share a car. But Zipcar added one more thing: a parking ticket earned by a previous driver. Now Bifano wants my advocacy team to help us fix his car sharing problem. Read more “I wanted to share a car — not these parking tickets!”

This is how to easily lose your money to a crowdfunding fail (2019 update)

There’s a fine line between a crowdfunding fail and a crowdfunding scam. The CoolPeds iBike crowdfunding campaign seems to have ridden fairly close to that line. And although the experienced investors on the ABC hit show “Shark Tank” declined to support Chan’s inventions, several of our readers without that level of business expertise say they got burned. Read more “This is how to easily lose your money to a crowdfunding fail (2019 update)”

I hate football! How did I get the NFL Sunday Ticket?

Christine Beach hates football and has never watched it in her life. So why did CenturyLink charge her repeatedly for the NFL Sunday Ticket? Read more “I hate football! How did I get the NFL Sunday Ticket?”

Emma Cottons never sent my quilts. Is this a scam?

The quilts Jerry Dowdy ordered online from Emma Cottons never show up. He tries to uncover answers — and a refund. Find out what he discovers. Read more “Emma Cottons never sent my quilts. Is this a scam?”