This traveler says that he doesn’t understand trip insurance so he didn’t buy it. Now he needs it.

When Solomon Gizaw purchases his air tickets for a trip to Africa, he doesn’t buy travel insurance. Now he has to cancel his trip for medical reasons, but he doesn’t want to pay a change fee. Can our advocates help him get it waived?

Your credit card’s “free” trip insurance may not offer the protection you need

When Monique Tubb’s adult daughter was injured while vacationing in Colorado, she canceled the rest of her trip and flew home immediately. Tubb was confident that her UnitedPlus Explorer card’s complimentary trip insurance would cover all the additional expenses. It didn’t. And now she wants to know why her full claim was not paid.

Here’s why it’s important to read the terms of your trip insurance policy

When John Joseph and his wife planned a trip to Universal Studios, they thought it might be a good idea to purchase travel insurance. After all, they were paying a great deal of money for their trip, and they wanted to make sure they could get it back if they weren’t able to go. They purchased a “cancel-for-any-reason” policy through AAA Travel for their Universal Vacation Package.

No, finding “airline goo” on your bags does not lead to a successful $16,000 claim

What happens when a traveler discovers that three pieces of her luggage have been ruined by an unidentified type of “airline goo” and asks Interjet or her travel insurance company to compensate her to the tune of $16,000? Lynda Leibrock can tell you: Nothing.

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